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Newly added tv show files not showing up in web browser


rekit
Go to solution Solved by Luke,

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Review our supported naming conventions for episode files.

 

The convention "XX - {Title}" is not currently one of them. It's possible we may add it soon, but I can't say when.

 

I'm stupid. You're smart. I was wrong. You were right. You're the best. I'm the worst. You're very good-looking. I'm not attractive.

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server version:  3.0.5070.20258

MB classic version: 3.0.96.0 B11-19.1

no plugins installed.

 

Two issues, seemingly related:

 

1)  As you can see in the screenshot, the file "09" is in the folder but is missing from the web browser.

In the "metadata" folder, there IS a "09.xml" file. (With the standard video codec info, no tmdb metadata.)

The "09" file IS there & playable in MB classic.

I've tried re-scanning the media library, cleaning up cache and log files - but no change.

So the main problem is that the file isn't there in web browser, and therefore can't update metadata because of the following issue...

 

As far as I can tell, Issue 1 started after updating to 3.0.5070.20258.

Issue 2 started before that update.

 

2) Tv show metadata is not updated unless I go into the web browser and manually add the season number and episode number, save, then refresh.  After I do that, it finds all metadata just fine and updates both on the server and in MB classic.

 

thanks for any help!

ps - the most recent log files are attached

 

post-1154-0-13050400-1384975354_thumb.jpg

server-63520548884.log

MBClassic-20112013d07f4e8d96764dd2ac078609257b0786.log

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  • Solution

Review our supported naming conventions for episode files.

 

The convention "XX - {Title}" is not currently one of them. It's possible we may add it soon, but I can't say when.

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