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FireTV App Expired right after install


jastorino

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jastorino

I just learned about emby on Friday, so I installed the server and configured it to point to my media library.

I then installed the FireTV app, and when I tried to play any of my media it tells me I need to unlock the app before I can play anything, but in reading about emby, it looks like I should be able to use it for 2 weeks before I need to buy it.  I simply want to test it before buying it to make sure it meets all my needs.

 

Is there somethiing I need to do to get the 2 week trial period?

 

Also, I noticed that when I launch the app on my FireTV, it takes quite a while before my media loads.

 

Thanks for your help.

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Does the media not play?  When in trial mode, it will give you a message at each playback.

 

If you go into the settings page, what does it say on the bottom right of the screen?

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jastorino

The media does not play.

 

In the settings page, at the bottom right it says "Expired"

 

Thanks

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And you are 100% sure Emby (or Media Browser) was never installed on this system before a couple days ago?

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jastorino

100% sure.  I have only just heard of Emby on Friday.  

 

Also, I installed it on my FireTV Stick to see if it would work there and it says the same thing there.

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Yeah, the trial is tracked by the server not the app.

 

Do this for me.  Go into %appdata%\Emby-Server\data and find the device.txt file and PM it to me.  Thx.

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Chaosuk

Hi guys, this exact same issue is happening for me.

 

However, I downloaded a Qnap port of the server app, is it possible its the server app that thinks the trial has expired? As it's not a direct download from the site its repackaged version. So it's obviously been installed somewhere to package it.

 

I would like to get my trial to see if the product works to my liking. Looks very good so far, just can't watch anything  :)

 

Thanks

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