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Sync not working correctly


Darkstyrm
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I started trying to use sync about 2 months ago on Windows 10. I never could get it to work correctly, and I since then gave up on Windows 10 because of too many issues so I have went back to 8.1. However, I still cannot get sync to work. It says "Transferring" and is stuck at 50%. Not sure if this is a server issue, or a client issue. 

 

Server: 3.0.5588.1

Client: Windows 8.1 (Not sure how to find version, but installed it yesterday)

 

Logs are attached.

 

Let me know if you need anything else from me!

 

 

Client.zip

Server.zip

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we'll have to add more logging to the server to figure this out. i have been testing sync recently with the 8.1 app and have not seen any problems.

 

in the future please limit to 1 client that that was modified during the sync process. I did not even look at the client logs because there's just too many of them.

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So after letting it sit all night in the same LAN (but on WiFi), it finally said synced. I tried to play it, and it said "This video cannot be played." Here is the directory structure I got:

 

LocalState

    TempSync

        FD02452F84E7D36F455DE4C7D41377C8        (1.02GB)

        FD02452F84E7D36F455DE4C7D41377C8 (2)   (1.02GB)

    Sync

        Media

            Videos

                (Movie Name)

                    (Movie Name) (2014).mp4 (0 bytes)

 

Just a few more details.

Edited by alexander7567
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So after letting it sit all night in the same LAN (but on WiFi), it finally said synced. I tried to play it, and it said "This video cannot be played." Here is the directory structure I got:

 

LocalState

    TempSync

        FD02452F84E7D36F455DE4C7D41377C8        (1.02GB)

        FD02452F84E7D36F455DE4C7D41377C8 (2)   (1.02GB)

    Sync

        Media

            Videos

                (Movie Name)

                    (Movie Name) (2014).mp4 (0 bytes)

 

Just a few more details.

 

did you change the sync quality? I have had this problem and Luke said to leave the default sync settings. I would remove all sync jobs. Make sure your sync temp folder is empty and make sure all files are removed from 8.1 and delete all 8.1 logs.  Then create a sync job with the movie that isnt working, Close and re-open the 8.1 app to kick off the sync job.

 

I would also test trying to play the file offiline (deactivate wifi), using MB connect and try using a straight login to your server. make a copy of logs (client and server) in between tries.

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