Mark Anderson 2 Posted November 2, 2013 Share Posted November 2, 2013 Hi Guys I looked at the log file and I get tons of errors like this. Seems to be an issue updating the meta data. I added a new movie and it has meta data in the folder. Form the machine where the server is running I can create folders and files everywhere, so seems unlikely to be permissions. Where is the metadata stored? Is it in a DB or in the movie.xml files or both? 2013-11-02 07:59:00.8684, Debug, ProviderManager, Running MovieDbProvider for \\NAS\Movies\Zero Dark Thirty\ZERO_DARK_THIRTY.iso2013-11-02 07:59:00.8684, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/movie/tt1790885?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=en2013-11-02 07:59:01.5724, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/movie/tt1790885?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers2013-11-02 07:59:01.9984, Error, ProviderManager, MovieDbProvider failed refreshing Zero Dark Thirty \\NAS\Movies\Zero Dark Thirty\ZERO_DARK_THIRTY.iso Value cannot be null. Parameter name: file System.ArgumentNullException at MediaBrowser.Common.Implementations.Serialization.JsonSerializer.DeserializeFromFile[T](String file) at MediaBrowser.Providers.Movies.MovieDbProvider.d__22.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at MediaBrowser.Providers.Movies.MovieDbProvider.d__6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at MediaBrowser.Server.Implementations.Providers.ProviderManager.d__c.MoveNext() Link to comment Share on other sites More sharing options...
Luke 37048 Posted November 2, 2013 Share Posted November 2, 2013 post the full log Link to comment Share on other sites More sharing options...
Mark Anderson 2 Posted November 2, 2013 Author Share Posted November 2, 2013 attachedLog.zip Link to comment Share on other sites More sharing options...
Mark Anderson 2 Posted November 2, 2013 Author Share Posted November 2, 2013 It seems this is crashing the service. I constantly have to restart it. I also can't connect from any iOS devices. I tried hostname and IP tried ports 8096 and 8945 (both open),> seems as soon as I try the service dies The server names have a blue checkmark next to them, but when I click, I get server unreachable Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 2, 2013 Share Posted November 2, 2013 If you run the normal application instead of the service, do you still have the same problems? Link to comment Share on other sites More sharing options...
Mark Anderson 2 Posted November 2, 2013 Author Share Posted November 2, 2013 Yes, get message saying server has quite after a few seconds Link to comment Share on other sites More sharing options...
Mark Anderson 2 Posted November 3, 2013 Author Share Posted November 3, 2013 (edited) Get these in event viewer Application: MediaBrowser.ServerApplication.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: exception code c0000005, exception address 143C178A followed by Faulting application name: MediaBrowser.ServerApplication.exe, version: 3.0.5050.37565, time stamp: 0x5270664aFaulting module name: pfmisofs.dll, version: 1.0.0.168, time stamp: 0x50c77fd8Exception code: 0xc0000005Fault offset: 0x0000178aFaulting process id: 0xc2cFaulting application start time: 0x01ced827cf14e3e0Faulting application path: C:\Users\MediaCenter\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exeFaulting module path: C:\Windows\System32\pfmisofs.dllReport Id: 15dfc880-441b-11e3-ae20-d49a20d91228 Seems like a problem with the Pismo file mounter, no? Edited November 3, 2013 by Mark Anderson Link to comment Share on other sites More sharing options...
Mark Anderson 2 Posted November 3, 2013 Author Share Posted November 3, 2013 I'm totally dead in the water with this. The service or app (whichever way I run it) dies all the time. Even with service recovery, it's unusable. I went into config file (because the UI doesn't stay up long enough) and set download from internet providers, all image types and extract chapter images to false, but it's still crashing with the ISO's. Is there anything I can do to stop it trying to read iso's (I can revert to meta browser temporarily for the meta data), but I just can't use it the way it is. What else tries to read the ISO? Regardsmark Link to comment Share on other sites More sharing options...
Luke 37048 Posted November 3, 2013 Share Posted November 3, 2013 how do you know that that's the problem? those event viewer messages are not helpful to us. we need server logs Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 3, 2013 Share Posted November 3, 2013 The server log is posted above... Link to comment Share on other sites More sharing options...
Luke 37048 Posted November 3, 2013 Share Posted November 3, 2013 Ok, I didn't know the log was for the same problem. For future reference can you not zip them up. I'm unable to view it directly in the browser. Link to comment Share on other sites More sharing options...
Luke 37048 Posted November 3, 2013 Share Posted November 3, 2013 the errors in the log are all things we should be able to recover from. try grabbing the server dev build and seeing if that helps Link to comment Share on other sites More sharing options...
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