Movies wont play with Cinema Intros enabled: "No compatible streams are currently..."

[MSDaniel 4]

Hi @Luke, I have the same problem with my official Emby app on Samsung TV. I'm running Beta and Stable Emby servers - the problem persists if I connect my Emby TV app to either.

The "No compatible streams are currently available. Please try again later or contact your system administrator for details." error goes away only if I disable the Movie Intros option on my Emby TV app. Re-installing Trailers and Movie Intros plugins on the server did not resolve the issue. 

Is there going to be an app update for Samsung TVs?

[Luke 41280]

@MSDaniel

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!