Back up and restore Emby / new installation emby Server on QNAP NAS

[kellerduell 5]

I had to reinstall Emby on my QNAP NAS due to an error and now have Emby Premiere.
I had created a backup beforehand. However, I can't find an option under Backup & Restore to restore the backup. In this description under the link: https://emby.media/support/articles/Backup.html

shows the option to perform a restore, but I can't see it. I also tried to create a new backup, but again, no restore option is displayed afterwards.

Why is the option not displayed?
Or, are there any other ways to restore the backup files?

[Happy2Play 9660]

Probably need to see the server log for when you performed the backup to look for errors but will guess possibly permission.

As for not seeing previous backup, did you configure the plugin to the same folder as previous backup?

May need a screen shot of the Backup and Restore settings.

[kellerduell 5]

Yes, the plugin is configured for the same folder.

I'll attached the screenshot of Backup and Restore and the log-file.
Did this help for further steps?

Or is there another way to restore the backup?

embyserver.txt

Edited November 3 by kellerduell

[Happy2Play 9660]

55 minutes ago, kellerduell said:

Yes, the plugin is configured for the same folder.

I'll attached the screenshot of Backup and Restore and the log-file.
Did this help for further steps?

Or is there another way to restore the backup?

embyserver.txt 1.95 MB · 0 downloads

Sorry but you don't point to the full backup folder as that is the backup, you point to your Transfer folder that contains the actual backup.

May need to see the content of the folder but correcting the level should show the backup assuming the backupinfo.json file is in /embyserver-backup-full.

Edited November 3 by Happy2Play

[kellerduell 5]

I created the storage path there so that the backup would be stored there. How can I restore the backup?

[Happy2Play 9660]

3 minutes ago, kellerduell said:

I created the storage path there so that the backup would be stored there. How can I restore the backup?

Point the backup path to the /Transfer folder in the plugin setup assuming all permissions are correct, the backup should show up.

[kellerduell 5]

Thank you for your help. That worked for me! 

[Bartype 1]

Hi,

 

i am running Emby on one Qnap NAS, running QTS and configuring Emby on a new Qnap nas running QuTS hero. I try to restore only the user data and stats, leaving the rest of the new server as clean as possible. I have configured on both old and new nas the backup plugin to the same configured share path on both Nasses. Then made a backup on the old nas, copied that backup to the correct folder on the new nas, but there it doesn't show up, no "Restore from backup" and "Extract user data from backup" options. Only when i make a backup on the new nas these options appear AND can i also select the copied backup at "Restore from backup". But at "Extract user data from backup" only the users from the local new backup are shown, while it seems that option is the one to use for what i want...

What can i do to show the right options and users for the correct backup?