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astraaa
Posted

I downloaded the Emby server, and the app and I also paid for a month for Emby Premiere and the code worked. The only problem is that I can't view any shows or movies. I only see the library files i created and nothing else. I can't see any movies or shows of any kind please someone help me fix asap.

emby.png

pwhodges
Posted

Well, what movies and shows are in the directories you have provided for those libraries?

For a start, show us the folder structure and some file names, and maybe we can find something wrong.

Paul

astraaa
Posted (edited)

@pwhodgesHello, thank you for replying. Sorry this is my first time ever using Emby so I'm a bit confused about it. Here is my library and I'm not sure if I need to add movies in the library and if I do I'm not sure how to. [Edit] - The files have nothing inside them they're just files I'm not sure if i did something wrong.image.thumb.png.e72e4547c02ce02c1e4c23834795826d.png

Edited by astraaa
Happy2Play
Posted

Those paths should be to where you have your media.

 

Quote

Emby is NOT a media streaming service. We provide no content. Emby is a Personal Media Server platform. You must have your own server installed and your own media (or Live TV tuner). Please DO NOT purchase one of these items unless you are using your own server that you installed.

 

  • Confused 1
astraaa
Posted

@Happy2PlayThank you for replying as well. Could you please clarify more about media? How do I start watching movies and shows etc. I'm confused on how to use this and I've tried searching on youtube videos and other steps and still couldn't figure out.

Happy2Play
Posted
12 minutes ago, astraaa said:

@Happy2PlayThank you for replying as well. Could you please clarify more about media? How do I start watching movies and shows etc. I'm confused on how to use this and I've tried searching on youtube videos and other steps and still couldn't figure out.

Do you have your own media/content?  Emby will only display your content that you provide it via your library folders.

 

https://emby.media/support/articles/Movie-Naming.html

https://emby.media/support/articles/TV-Naming.html

example

image.png.ee5a90999b52527c04e309dd3c4af412.png

image.png.f4ac34cbf81e5a6e5ff9155192ed9745.png

image.png.1582b0337c1011f94a736544fa7ad60c.png

 

 

astraaa
Posted (edited)
6 minutes ago, Happy2Play said:

Do you have your own media/content?  Emby will only display your content that you provide it via your library folders.

 

https://emby.media/support/articles/Movie-Naming.html

https://emby.media/support/articles/TV-Naming.html

example

image.png.ee5a90999b52527c04e309dd3c4af412.png

image.png.f4ac34cbf81e5a6e5ff9155192ed9745.png

image.png.1582b0337c1011f94a736544fa7ad60c.png

 

 

Oh I see, So for me to watch movies on the app I would need to have the movies downloaded and in the same file? But I have a friend that can watch many types of movies and shows. So would I need to name the movie and the year as a file inside the movie files for me to see the actual movie on the app? I'm sorry this is all new and confusing to me

Edited by astraaa
Happy2Play
Posted
6 minutes ago, astraaa said:

Oh I see, So for me to watch movies on the app I would need to have the movies downloaded and in the same file? But I have a friend that can watch many types of movies and shows. So would I need to name the movie and the year as a file inside the movie files for me to see the actual movie on the app? I'm sorry this is all new and confusing to me

Yes Emby just displays your content, it does not provide you any content.

So you have to have all your own media or connect to someone else's server to view their content. 

That is why I posted the quote from Emby Premiere page.

Quote

Emby is NOT a media streaming service. We provide no content. Emby is a Personal Media Server platform.

 

astraaa
Posted
3 minutes ago, Happy2Play said:

Yes Emby just displays your content, it does not provide you any content.

So you have to have all your own media or connect to someone else's server to view their content. 

That is why I posted the quote from Emby Premiere page.

 

Thank you for explaining. Is there a way I could refund my 1 month purchase?

Neminem
Posted

You can email billingsupport@emby.media and ask.

  • Agree 1
astraaa
Posted
3 minutes ago, Neminem said:

You can email billingsupport@emby.media and ask.

Alright, I just sent out a email. Thank you for providing the billings support email for me. Have a good rest of your day

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