"Unlock feature" screen appears on the Apple devices of a new user of my EmbyServer (not Premiere)

[Damsdu77 1]

Hi,

I just created a new user on my Emby v4.8.11.0 server (without a Premiere subscription) running on my Raspberry Pi.

Strangely, when this user launches a video from one of these devices (iPhone/iMac/Apple TV), the "Unlock feature" screen appears, while this isn't the case for my other users who also have Apple devices.

A few days ago, I ran some tests adding the IPTV plugin (without success) and the LiveTV section (also without success), so I deleted everything I had configured during these tests. Could it be that everything hasn't been completely cleaned up, and that EmbyServer is forcing a Premiere subscription or an app unlock for this reason?

What can I do so that the user can use the client app for free like my other users?

Thank you in advance for your response.

Regards,

damien.

[ebr 15553]

Hi.  I think your other users must have purchased the unlock.  Playback on iOS devices is not free.

Emby Premiere Feature Matrix

[Luke 39394]

Hi, what exactly was the issue with iptv and live tv?

[Damsdu77 1]

16 hours ago, ebr said:

Hi.  I think your other users must have purchased the unlock.  Playback on iOS devices is not free.

Emby Premiere Feature Matrix

Thanks for your reply. Has it changed recently? Because the article https://en.wikipedia.org/wiki/Emby#Emby_Premiere says something else.

Regards.

[Damsdu77 1]

14 hours ago, Luke said:

Hi, what exactly was the issue with iptv and live tv?

I didn't have all the necessary information (.m3u file link). And then I don't have a "premiere" subscription even though it's obviously required.

Regards.

[pwhodges 1800]

2 hours ago, Damsdu77 said:

the article https://en.wikipedia.org/wiki/Emby#Emby_Premiere says something else.

Now corrected.  It did already link to the official Emby page, though.

Paul

[Neminem 774]

@Damsdu77why relay on wikipedia ?

Get your info from the source !!

Anyone can edit that...

[Luke 39394]

@Damsdu77Hi. We work very hard on Emby and we thank you for your support.

[Damsdu77 1]

On 3/14/2025 at 8:17 PM, Neminem said:

@Damsdu77why relay on wikipedia ?

Get your info from the source !!

Anyone can edit that...

Because I looked for the information at the source but couldn't find it. I find that the page in question lacks visibility...

[Damsdu77 1]

On 3/15/2025 at 4:47 AM, Luke said:

@Damsdu77Hi. We work very hard on Emby and we thank you for your support.

I'm fully aware of the work you're doing (I'm also a developer of tools that I distribute as freeware) but the Premiere subscription is too expensive for me. That said, I paid to unlock the AndroidTV client installed on my TV box.