Emby Server Fails to See UNAS Pro Shares

[tonym123099 1]

Hey everyone, 

I was extremely excited to move my files over to my new Ubiquiti UNAS Pro, but after setting up my shared drives and testing them on my Windows 11 unit, I was unable to connect through the Emby server. 

I've checked a ton of forum posts about samba shares and file access but all attempts were to no avail. For reference I am running the EmbyServer / embytray setup as opposed to Emby as a Service.

My only thought would be that the samba share is accessed by the "Connect using different credentials option", where I then pass credentials stored in the NAS:

The Emby Log Provides the following message:

Quote

2025-02-06 20:02:49.960 Error Server: Error processing request
    *** Error Report ***
    Version: 4.8.10.0
    Command line: C:\Program Files\emby\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.26100
    Framework: .NET 6.0.33
    OS/Process: x64/x64
    Runtime: C:/Program Files/emby/System.Private.CoreLib.dll
    Processor count: 12
    Data path: C:\Program Files\programdata
    Application path: C:\Program Files\emby
    MediaBrowser.Common.Extensions.DirectoryUnavailableException: MediaBrowser.Common.Extensions.DirectoryUnavailableException: Directory not found: \\14.27.0.253
       at Emby.Api.EnvironmentService.Post(ValidatePath request)
       at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
       at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
    Source: Emby.Api
    TargetSite: Void MoveNext()

Obviously the main concern here is "Directory not found: \\14.27.0.253".

As you can see in the following screenshots, I am able to connect directly through Windows Explorer no problem: 

 

[Abobader 3338]

Hello tonym123099,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[tonym123099 1]

Figured I would attach this screenshot (the network button failed) - also here's the full log file:

embyserver.txt embyserver.txt

[GrimReaper 4153]

Have you tried manually typing full path for particular library, i.e. \\14.27.0.253\Emby\Movies?

Edit: Disregard, checked your log.

Edited February 7 by GrimReaper

[Luke 40092]

Hi, that is the server. Try typing in the network share, e.g. \\ip\emby

[tonym123099 1]

16 hours ago, Luke said:

Hi, that is the server. Try typing in the network share, e.g. \\ip\emby

Hey so I got frustrated and took a break from the setup - I restarted the NAS, Server, and EmbyServer numerous times with no luck.

I ended up testing Jellyfin (which is just a fork of Emby) with no intention of actually switching and noticed the connection worked immediately.

Afterwards I restarted Emby and thus - the connection began to work.

I believe the logs show I tried \\ip\Emby, as well as the directories like \\ip\Emby\Movies as well - although when it worked it was first try just typing in the UNC path as I had before.

Thanks for taking time to look at this and I hope no one else has trouble with their setups : )

NOTE: Now that everything is working... I'm LOVING this Ubiquiti UNAS Pro + Emby setup - would recommend to anyone who comes across this post in the future!

Edited February 7 by tonym123099
missed a word

[Luke 40092]

Hi, thanks for following up !