Playback has green bars

[keith2045 7]

My firetv stick died, so i got a new one. I'm having some playback issues on this one for some reason. It worked fine on my other FireTV Stick (and the others I have in my house).

On some 480p movies i get green bars across the screen. Attached are some log files.

 

Thanks

embyserver-greenbars.txt ffmpeg-directstream-greenbars.txt

[Luke 40096]

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[keith2045 7]

Same result

[Luke 40096]

5 minutes ago, keith2045 said:

Same result

What exactly did you do?

[keith2045 7]

Same thing, i already had the app installed from a previous issue. I didnt think about trying it. But i just opened the app and selected the movie.

I can get logs, but that will take me a bit to do.

[keith2045 7]

Here are the logs for the "Emby" app instead of the "Emby for FireTV"

embyserver.txt ffmpeg-directstream-df1f4ad1-b91b-486b-8a7f-845af9c6bc5d_1.txt

[keith2045 7]

I noticed that on a TV show it does the same thing, but if i turn on subtitles it stops. It doesnt work with the previous example.

Here are the logs for the TV show if it helps

embyserver.txt ffmpeg.txt

[Luke 40096]

On 1/28/2025 at 1:32 PM, keith2045 said:

Same thing, i already had the app installed from a previous issue. I didnt think about trying it. But i just opened the app and selected the movie.

I can get logs, but that will take me a bit to do.

Hi @keith2045can you please try the latest app update of Emby for Fire TV? Thanks !

[keith2045 7]

Sorry for the delay, i didnt receive a notification that i had a reply.

I have 3.4.36 installed (i believe that is the latest version, just installed today)

Same issue. But i did notice a few things

 - On some videos (TV Shows mostly) if i enable subtitles the green lines go away, not for all files. If i remove subtitles the green lines come back

- This seems to work most of the time, if i change the Quality from "Auto" to pretty much anything else the problem is gone. Even when the quality says "Auto - 480p 4 Mbps" I change it manually to 480p 4Mbps and i dont have any green bars

Attached are some logs

ffmpeg-transcode-6eda82de-33fe-4fd7-b974-a214dd6bb7e7_1.txt

[Luke 40096]

Hi, can you please show a screenshot example? Thanks.