Mac OSX Fresh install of Emby Desktop app

[zensor 0]

i also cant seem to find this on my mac:
Settings > Privacy & Security > Local Network > Emby

does this apply to mac osx sonoma 14.6.1?

thank you

[zensor 0]

I am facing the same issue others have reported. Everytime i try to play music, my emby desktop app crashes. Its important to note, that it used to work properly. Its also important to note, i did not perform any updates to either the app or the emby server.

Setup:

- Emby is running 4.8.8.0 (i am waiting for the new vversion to be available on synology repository).
- not sure this is userful, but, on my synology i am using https port to redirect from the http (as i do not want to allow access through http). And yes, it is working. Other users have no issue connecting and using their apps (mostly smart tvs).

-  MacOSX 14.6.1

-  installed the emby app through the App Store.
-  tried uninstalling and Installing again, but the error persists
- noticed that Emby retains information after deletion and that when i install it will fetch my info ( login data in case i did not logout)
- I was wondering if there was a way to completely erase all emby data an perform a fresh install.
- I was only able to find residual files on "Library > Group Containers"... is there anywhere else i can go?

Alternatively,  i am using my browser access to play music. It works just fine, but i'd rather use the app.

My hunch is that a complete fresh install could probably sort this.

thanks for any tip.

Edited November 9 by zensor

[Luke 38528]

@zensor

Hi, what type of audio files are you trying to play?

[zensor 0]

Hello, my apologies for the delay.
I have all my library on mp3.

---
I just tried installing the app again and the issue remains. It did not ask for my credentials and logged in automatically. As soon as i played either music or video, it crashes.

I think this may be a slight bug, however, i would really want to know how to perform a clean fresh install of the Emby app.

--

my current suspicion, is that, when it was working there was a moment where i opened my vpn with the emby app still running. Not sure this could be an issue.

anyway, fresh install anyone?

thanks again

 

[Luke 38528]

Hi, you should be able to just uninstall and then reinstall. That should be enough to clear saved app data.

[zensor 0]

Well, i am not sure it is happening with me.

I managed to reinstall, but it automatically displays the list of users, so i am guessing some settings are being stored somewhere. I have combed as much as i could, through the fily system with no luck (preferences, caches, etcc). At this point i cannot yet update to Sequoia, so i guess i''ll need to wait.

thanks for the support.

 

[Luke 38528]

Quote

but it automatically displays the list of users

Hi, you mean on the login screen? this is not application data. This is coming from the Emby Server.