Question About Updates

[all4dom 89]

The only thing I don't understand is if my tv is a high end 2023 model, why do.i have to wait so long for updates considering it's less then 5 years old?

[Luke 39993]

@all4dom Samsung turnaround time lately is 6-8 weeks. Then add to that our own time for development in between releases, and then additional time on top of that to be extra careful about what we submit knowing that it could take a while to get urgent fixes out if we had to. it’s not like as soon as one release gets approved we immediately turn around and submit another.