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Top portion of poster/thumb chopped off when selected on Home Screen


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FrostByte
Posted
25 minutes ago, Luke said:

Do you also see it on the Shield?

The Android app 3.4.0.8 looks good.  

I first noticed the problem with Samsung 1.8.3 and I've been keeping up with the latest versions.

  • Thanks 1
Posted (edited)
El 6/13/2024 a las 4:57, SamES dijo:

¡Bingo!

imagen.thumb.png.e9eaef2324c827b51fd4eeaffc200b25.png

Tengo el mismo problema con la última actualización de Samsung, en mi pantalla Samsung 7series (58) se ve la pantalla cortada y algunos elementos de las galerías no se ajutan al tamaño de la pantalla y por lo tanto no se muestran las carpetas de contenido

Edited by Angel273
compementar
  • Like 1
Posted

I see there is a new update 1.8.6 which is meant to fix the problem, I will check it out tomorrow.. (release date is a bit mixed up so not looking good...LOL)...... :) :P

"1.8.6 (07/02/2024)

  • Fix header background being lost on older devices"
FrostByte
Posted (edited)
1 hour ago, Ice said:

I see there is a new update 1.8.6 which is meant to fix the problem, I will check it out tomorrow.. (release date is a bit mixed up so not looking good...LOL)...... :) :P

"1.8.6 (07/02/2024)

  • Fix header background being lost on older devices"

I believe that is something different and deals with background issues.

Anyhow, it didn't fix it for me when I tried yesterday.

 

Edited by FrostByte
  • Thanks 1
MediaEmby1968
Posted

In my case I have updated to that version and it doesn't solve it either, it remains the same without the blur. I have even uninstalled the Samsung TV app and reinstalled it by turning off the TV... and nothing... remains the same.

Greetings

Posted

Hi, we are looking into this. Thanks.

  • 3 weeks later...
Posted

tengo una pantalla samsung 7 series de 50"  y no se muestran m

On 29/6/2024 at 9:28, Angel273 said:

Tengo el mismo problema con la última actualización de Samsung, en mi pantalla Samsung 7series (58) se ve la pantalla cortada y algunos elementos de las galerías no se ajustan al tamaño de la pantalla y por lo tanto no se muestran las carpetas de contenido.

uchos elementos carpetas de la pagina principal en encabezado tapa muchas carpetas y no las muestra como esta imagen

Posted

1.8.7 is out, I haven't had a chance to test it yet

1.8.7 (07/27/2024)

  • Live TV Guide fixes for older devices
  • Now playing screen layout fixes
  • Like 1
FrostByte
Posted
6 hours ago, Ice said:

1.8.7 is out, I haven't had a chance to test it yet

1.8.7 (07/27/2024)

  • Live TV Guide fixes for older devices
  • Now playing screen layout fixes

I tried it yesterday and unfortunately this problem hasn't been fixed yet.

  • Agree 1
  • Thanks 1
Posted (edited)
On 7/28/2024 at 5:24 AM, FrostByte said:

I tried it yesterday and unfortunately this problem hasn't been fixed yet.

It hasn't been fixed for me as well 🙃

Edited by OM2K21
Posted

Hi, yes we're still looking into it. Thanks.

  • Like 1
Posted
4 minutes ago, OM2K21 said:

It hasn't been fixed for me as well 🙃

same

Banquero
Posted (edited)

Buenas tardes, tengo dos televisores Samsung..No recuerdo exactamente las fechas del modelo, pero perfectamente podrían ser de 2017 y 2020..En uno va perfecto y en otro de 65", hay saltos de línea que me impiden ver la sección de "Continuar Viendo", es como si diera un salto..He tenido que poner el modo horizontal para poder utilizar Emby.. Lástima, que este modo, esté algo desactualizado...

Edited by Banquero
Posted

resulta que haciendo pruebas y moviendole de todo al desactivar esta opción ya se puede ver la pantalla normal, creo que el complemento TOP PICKS altera el diseño

image.thumb.jpeg.a22d72e54c3674fbe4bd4a3ccc997bb1.jpeg

Banquero
Posted

Pero yo no tengo ese complemento y me sigue fallando... 

Posted

Is there any update on when this will be fixed?

  • Agree 1
Posted
On 8/9/2024 at 6:01 PM, OM2K21 said:

Is there any update on when this will be fixed?

HI, we are looking into this. Thanks.

  • Like 1
  • 3 weeks later...
Posted

Sigue sin arreglarse este bug en la versión 1.8.8. Me parece increíble que no exista este problema en la versión 1.8.0 estable y sin embargo ocurra en varias versiones beta seguidas... Arreglenlo por favor. Muchas gracias... 

  • Thanks 1
  • 3 weeks later...
  • 2 weeks later...
  • Solution
Posted

Hi, please let us know if 1.8.9 resolves this. Thanks.

  • Like 1
  • Agree 1
Posted
9 hours ago, Luke said:

Hi, please let us know if 1.8.9 resolves this. Thanks.

Buenos días, no veo que haya salido la versión 1.8.9.Saludos.... 

FrostByte
Posted

Yes, 1.8.9 fixed the thumbs being chopped off.  I can also navigate around now without it jumping around.

Thanks Luke.

  • Like 1
  • Thanks 1
Posted
17 hours ago, FrostByte said:

Yes, 1.8.9 fixed the thumbs being chopped off.  I can also navigate around now without it jumping around.

Thanks Luke.

👍 ditto 🙂

  • Thanks 1
Posted

Looks like 1.8.9 worked, everything is fine now.

  • Thanks 1
  • 2 weeks later...
Posted

Hi all, can you confirm that it is still resolved in 1.9.0? Thanks !

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