Emby Restarts

[Racerprose 27]

Hi,

I have noticed an annoying problem withy Emby 2.2.22 on iOS where after launching the app shortly after just navgating the app the loading icon will appear as if it is restarting itself. Happens every time after initial launch of the app.

Using latest iOS 17.5.1

[Luke 40027]

HI, what loading icon do you mean?

[Bagul 177]

On 6/9/2024 at 9:41 AM, Luke said:

HI, what loading icon do you mean?

Hello,
I think the thread is about this problem:

Edited June 18, 2024 by Bagul

[Happy2Play 9439]

Interesting as I don't see that behavior on my phone on WiFi or cellular 5G.

[polu 1]

I noticed the same behavior. If I close the app and immediately reopen it, it doesn't happen. But after closing the app, waiting a few hours, it does happen.

I think the video from the previous post illustrates it well. If more examples are needed, I'm happy to provide one.

It's not really a big issue, but very odd to see the app load twice.

[Bagul 177]

If I close the application quickly (perhaps too quickly) during the second load, I'm disconnected.

[Racerprose 27]

Yeah for me I will open Emby and start a movie or TV show. It will begin to play. Then the Emby circle loading image will appear and it will go back to the Emby home screen, but the movie is still playing audio in the background. I have to hit the resume button and it will show.

[Luke 40027]

OK we'll take a look at it. Thanks.

[AmericanMike 13]

I too have this problem with the same version.  I will open Emby, and after about 10 seconds it restarts then it operates fine.  Not sure where I could locate logs for this to upload to the team.

[Luke 40027]

Hi, is this still happening?

[AmericanMike 13]

yes, just happened to me actually about an hour ago.

[Bagul 177]

3 hours ago, Luke said:

Hi, is this still happening?

No update from my side, so the problem is still there.

[Racerprose 27]

Yes, the issue still happens. We need an updated App with a fix.

[Luke 40027]

hi, we are looking into it. Thanks.

[Tremas 165]

Just to confirm, I am having the same problem on iOS 17.5.1 on an iPhone 12. As above, it takes about 10 seconds before emby (2.2.22) restarts.

[Racerprose 27]

3 hours ago, Tremas said:

Just to confirm, I am having the same problem on iOS 17.5.1 on an iPhone 12. As above, it takes about 10 seconds before emby (2.2.22) restarts.

Yes and you don't even need to be playing a video. It will happen just browsing the app

[Racerprose 27]

Any update on a fix, its been a while?

[Luke 40027]

Hi, we’re looking into this. Thanks.

[scb99 212]

Yes this happens constantly for me too. Started happening a few months back.

Edited July 29, 2024 by scb99

[Luke 40027]

HI, we're looking into this. Thanks for reporting.

[guunter 40]

On 7/29/2024 at 1:04 AM, scb99 said:

Yes this happens constantly for me too. Started happening a few months back.

This used to happen to me but reinstalling the app fixed it for me.

[Natelanxon 15]

Flagging that I have this problem on iOS and iPadOS and have for many weeks. Other platforms still fine.

[scb99 212]

11 hours ago, guunter said:

This used to happen to me but reinstalling the app fixed it for me.

I've done this, we'll see how it goes - I'll report back

[AmericanMike 13]

16 hours ago, guunter said:

This used to happen to me but reinstalling the app fixed it for me.

I have reinstalled the app as well and confirm my issue has gone away.  I have been testing this on and off for the last 5 hours with great results.  

[guunter 40]

7 hours ago, AmericanMike said:

I have reinstalled the app as well and confirm my issue has gone away.  I have been testing this on and off for the last 5 hours with great results.  

Glad it worked for you too. It drove me crazy before I decided to try a reinstall .