Guest Posted March 23, 2023 Share Posted March 23, 2023 Hi I'm experiencing a issue when Emby apps / remote end of the spectrum connect to my server taking for ever to populate the home screen or anything in general. This only started happening when I added Live TV back to my server. The Guide is populated and no transcoding is active which I could understand that causing this issue but it is not the case. I have to open and close the apps "Samsung, LG, IOS, Webrowser apps" several times and eventually if loads and no issue. Server side is a Synology NAS... Like I mentioned this only happens when Live tv is set up and this is effecting even Library populating. If I remove live tv the server runs normal. Has anyone else had a issue with this or how to correct it? I can produce a log if required just don't know which one would be required. Thanks. Link to comment Share on other sites More sharing options...
Luke 36882 Posted March 23, 2023 Share Posted March 23, 2023 Hi there, please attach the emby server log from when this happened: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
WallLicker 2 Posted March 27, 2023 Share Posted March 27, 2023 Hi Luke, Please see attached Log. embyserver.txt Link to comment Share on other sites More sharing options...
WallLicker 2 Posted March 27, 2023 Share Posted March 27, 2023 Here is the log when It actually finally loads on a client. embyserver (1).txt Link to comment Share on other sites More sharing options...
WallLicker 2 Posted March 28, 2023 Share Posted March 28, 2023 Here are some screen shots of at which point its causing the client to hang. It will hang up to 10mins at times. Link to comment Share on other sites More sharing options...
Luke 36882 Posted March 29, 2023 Share Posted March 29, 2023 @WallLicker are you able to update to Emby Server 4.7.11 to see if you get any improvement from that? Link to comment Share on other sites More sharing options...
WallLicker 2 Posted March 29, 2023 Share Posted March 29, 2023 @LukeSynology has not released the update publicly yet to my knowledge. Is there a back door way of doing it? Link to comment Share on other sites More sharing options...
WallLicker 2 Posted March 29, 2023 Share Posted March 29, 2023 1 minute ago, WallLicker said: @LukeSynology has not released the update publicly yet to my knowledge. Is there a back door way of doing it? As you can see in my screen shot no option for updates yet. Link to comment Share on other sites More sharing options...
Luke 36882 Posted March 29, 2023 Share Posted March 29, 2023 Right, but you can always install manually from our website: https://emby.media/download Link to comment Share on other sites More sharing options...
WallLicker 2 Posted March 30, 2023 Share Posted March 30, 2023 @LukeI upgraded to 4.7.11 and not really any change still stutters is glitchy launching / rendering the client ends. I tried also clearing the NAS and fresh installation of everything which was running fine again until the IPTV was set up then it started again. Link to comment Share on other sites More sharing options...
Luke 36882 Posted April 10, 2023 Share Posted April 10, 2023 @WallLickerare you still having an issue with this? Link to comment Share on other sites More sharing options...
WallLicker 2 Posted April 11, 2023 Share Posted April 11, 2023 On 4/10/2023 at 12:37 PM, Luke said: @WallLickerare you still having an issue with this? @Lukeyes I am. it’s horrible as it eventually does load everything up but I can’t pin point why or see anything obvious in the logs. Link to comment Share on other sites More sharing options...
WallLicker 2 Posted April 25, 2023 Share Posted April 25, 2023 Just an update where I'm at with this issue. I have removed IPTV from my NAS server and installed a second server on my Laptop. Laptop runs the iptv fine and my nas server runs fine when I remove the M3U, XMLTV from it. So my issue is something related to the NAS and IPTV. I'm out of Ideas on why the two are not playing nicely. Link to comment Share on other sites More sharing options...
Luke 36882 Posted May 13, 2023 Share Posted May 13, 2023 On 3/30/2023 at 9:06 AM, WallLicker said: @LukeI upgraded to 4.7.11 and not really any change still stutters is glitchy launching / rendering the client ends. I tried also clearing the NAS and fresh installation of everything which was running fine again until the IPTV was set up then it started again. If you've been doing fresh installs, you could always try that again with the 4.8 beta package and see how that compares. Link to comment Share on other sites More sharing options...
WallLicker 2 Posted September 22, 2023 Share Posted September 22, 2023 (edited) @Luke Fresh installations and latest and or Beta updates do not make a difference. I have narrowed it down to what is causing the issue and a temporary solution. Which I hope you can shed more light on why this is working and a possible permit solution. It seems to be guide related "XMLTV plugin" when it populates the guide "extracting from a M3U link" Please note this is during and when the population of the guide is completed... it then will cause massive delay for all for the clients to connect and pull data from the server. I can resolve the issue temporarily by Vacuuming Emby. This works until the next time the guide auto refreshes. How would I go about creating a permit solution to this? Edited September 22, 2023 by WallLicker Link to comment Share on other sites More sharing options...
Luke 36882 Posted September 23, 2023 Share Posted September 23, 2023 On 9/22/2023 at 3:04 PM, WallLicker said: @Luke Fresh installations and latest and or Beta updates do not make a difference. I have narrowed it down to what is causing the issue and a temporary solution. Which I hope you can shed more light on why this is working and a possible permit solution. It seems to be guide related "XMLTV plugin" when it populates the guide "extracting from a M3U link" Please note this is during and when the population of the guide is completed... it then will cause massive delay for all for the clients to connect and pull data from the server. I can resolve the issue temporarily by Vacuuming Emby. This works until the next time the guide auto refreshes. How would I go about creating a permit solution to this? HI, can you please attach a server log example of this? How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
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