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Transcoding issue on windows pc but not my m1 mac


Samus512
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Samus512

My pc cpu is at 100% utilization when trying to play a 4k HEVC movie on my pc. I can play the same movie on my m1 mac and its a direct play. Am I hardware limited on my pc due to it being older hardware? the movie is Dark night  4k HEVC audio AAC 5.1 bit depth 10 bit bitrate 7mbps frame rate 23.976 profile main 10 audio sample rate 48000 6 Chanel

My pc is I7 377oK overclocked to 4.2ghz

windows 11

16gb ram ddr3 666mhz

I have a geforce gtx 980 superclock but Im not sure if ill get much out of the card for hardware transcoding since its an old card. I haven't bought premiere yet because of this.

Im using this pc as my Emby server. everything is being passthrough to my sony 7.1 surround receiver.

my mac is a mac book air 2020 m1.

 

I can attach a log from my pc computer if that helps.

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Hello Samus512,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


Thank you.

Emby Team

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GrimReaper
9 minutes ago, Samus512 said:

My pc cpu is at 100% utilization when trying to play a 4k HEVC movie on my pc.

 

9 minutes ago, Samus512 said:

Im using this pc as my Emby server.

Post ffmpeg log created for your PC playback session. 

9 minutes ago, Samus512 said:

I have a geforce gtx 980 superclock but Im not sure if ill get much out of the card for hardware transcoding since its an old card. I haven't bought premiere yet because of this.

Without Premiere subscription you're getting no HWA regardless of card model/age. 

Edited by GrimReaper
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GrimReaper
7 minutes ago, Samus512 said:

I attached the log below.

Your Brave browser doesn't like something in that particular encode; if you play same item in MS Edge with HEVC extension/Chrome/Chromium, how does that compare? 

11 minutes ago, Samus512 said:

If I get premiere would my gtx 980 be worth using?

IMHO no, entry level card should be RTX 1050/60 at least, your CPU is transcoding (barely) fast enough for that single 4K transcode, with speeds around 1.1-1.2x, I reckon you wouldn't be getting much more with GTX 980 except taking some burden off of your CPU, so maybe you'd prefer that. 

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GrimReaper
2 minutes ago, Samus512 said:

could you look at this log and tell me why it needs to transcode?

Quote
TranscodeReasons=AudioCodecNotSupported,DirectPlayError&allowVideoStreamCopy=false

 

2 minutes ago, Samus512 said:

what cpu gen do you recommend for playback of 4k videos?

Depending on how many simultaneous sessions you require, personally wouldn't go prior 8th/10th gen. If funds available, 12th and 13th gen are transcoding monsters. 

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