Can't connect to server "Hostname not recognized" error

[saitoh183 137]

Reinstalled, Disabled and re-enabled loopback fix, disabled network to test local and still cant connect. When there is a network, and i input 127.0.0.1 and the port, it will connect to my other server on my network.

2|2014-11-17T05:41:04.8772598+00:00|DEBUG|4|RtLogger|Application Started: 2014-11-17 5:41:04 AM
5|2014-11-17T05:41:08.4622699+00:00|DEBUG|3|CredentialProvider|Deserializing configuration
6|2014-11-17T05:41:09.0100654+00:00|DEBUG|6|RtLogger|3 servers in saved credentials
7|2014-11-17T05:41:09.1506975+00:00|DEBUG|6|CredentialProvider|serializing configuration
8|2014-11-17T05:41:09.3011003+00:00|DEBUG|3|RtLogger|Navigating to: MediaBrowser.Views.Connect.MBConnectSignInView Parameter: none
10|2014-11-17T05:41:10.8387968+00:00|DEBUG|3|RtLogger|Navigating to: MediaBrowser.Views.Connect.ServerSelectionView Parameter: none
11|2014-11-17T05:41:10.8544233+00:00|DEBUG|3|CredentialProvider|Deserializing configuration
12|2014-11-17T05:41:11.0419328+00:00|DEBUG|5|RtLogger|3 servers in saved credentials
13|2014-11-17T05:41:11.1200618+00:00|DEBUG|5|CredentialProvider|serializing configuration
14|2014-11-17T05:41:27.2531672+00:00|DEBUG|3|RtLogger|GET http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
15|2014-11-17T05:41:27.3313021+00:00|DEBUG|13|RtLogger|Received 200 status code after 78.1349 ms from GET: http://127.0.0.1:8075/mediabrowser/system/info/public?format=json
16|2014-11-17T05:41:27.3625492+00:00|DEBUG|13|RtLogger|Connecting to remote server address...
17|2014-11-17T05:41:27.3625492+00:00|DEBUG|13|RtLogger|GET http://X.x.231.94:8096/mediabrowser/system/info/public?format=json
18|2014-11-17T05:41:27.3781765+00:00|ERROR|15|RtLogger|Error getting response from http://x.x.231.94:8096/mediabrowser/system/info/public?format=json --> System.AggregateException: One or more errors occurred. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8096
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 96.127.231.94:8096
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

20|2014-11-17T05:41:35.8915015+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - ERROR - RtLogger - 20141117 054127 - 18.log
22|2014-11-17T05:42:06.5412719+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141117.log

Edited November 17, 2014 by saitoh183

[lordbond 2]

I am unable to get the new app to connect to my server remotely.I have tried uninstalling and reinstalling, direct to the IP address, with and without HTTP:// and nothing seems to work. I can get it to work in the browser but not on my Surface Pro 2 tablet. I am getting the hostname not recognized error. I can go to a command prompt and ping my name and it comes back ok.

Edited November 18, 2014 by lordbond

[gsmenace 0]

I am having the same issues with the app. I have a Sony Vaio with 8.1 unable to recognize host. Also I cannot log onto media browser connect using the 8.1 app.

[Luke 37055]

I am unable to get the new app to connect to my server remotely.I have tried uninstalling and reinstalling, direct to the IP address, with and without HTTP:// and nothing seems to work. I can get it to work in the browser but not on my Surface Pro 2 tablet. I am getting the hostname not recognized error. I can go to a command prompt and ping my name and it comes back ok.

 

can you provide more information? 7 has been asking for client logs. server logs are sometimes helpful too. thanks.

[Luke 37055]

i was able to connect to mediabrowser server by tapping the host that the app found. i did not use hosst and port connect on left of screen it errors out with host not found.

 

can you provide more information? see post above. thanks.

[gsmenace 0]

I am having the same issues with the app. I have a Sony Vaio with 8.1 unable to recognize host. Also I cannot log onto media browser 

i was able to connect to mediabrowser server by tapping the host that the app found. i did not use hosst and port connect on left of screen it errors out with host not found.

[fuzzy11287 5]

I have three different log files, 1 and 2 are from a tablet connecting to the server via local network on wifi. Log 3 is from a desktop running the server, so the app is connecting to the localhost. Not really sure which is most relevant though.

 

Log 1:

Sequence: 7
Date/time: 2014-11-19T04:47:05.7754421+00:00
Level: ERROR
Thread: 18
Logger: CredentialProvider
------------------------
Serialzation falied
------------------------
System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
   at MediaBrowser.Implementations.CredentialProvider.<MediaBrowser.ApiInteraction.ICredentialProvider.SaveServerCredentials>d__d.MoveNext()
------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.2.154_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.2.154","InstallationId":"c952a294-84c3-4295-b283-d10b681fc6e5"}

Log 2:

Sequence: 11
Date/time: 2014-11-19T02:52:22.4202003+00:00
Level: ERROR
Thread: 4
Logger: RtLogger
------------------------
Request timeout to http://192.168.1.5:8096/mediabrowser/system/info/public?format=json
------------------------
System.TimeoutException: The operation has timed out.
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.2.154_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.2.154","InstallationId":"c952a294-84c3-4295-b283-d10b681fc6e5"}

Log 3:

172|2014-11-19T05:42:28.3335311+00:00|DEBUG|3|RtLogger|GET http://localhost:8096/mediabrowser/system/info/public?format=json
173|2014-11-19T05:42:28.3647823+00:00|DEBUG|10|RtLogger|Received 200 status code after 31.2512 ms from GET: http://localhost:8096/mediabrowser/system/info/public?format=json
174|2014-11-19T05:42:28.3647823+00:00|DEBUG|12|RtLogger|Connecting to remote server address...
175|2014-11-19T05:42:28.3647823+00:00|DEBUG|27|RtLogger|GET http://50.132.4.120:8096/mediabrowser/system/info/public?format=json
176|2014-11-19T05:42:29.4146830+00:00|ERROR|10|RtLogger|Error getting response from http://50.132.4.120:8096/mediabrowser/system/info/public?format=json --> System.AggregateException: One or more errors occurred. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 50.132.4.120:8096
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
---> (Inner Exception #0) System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 50.132.4.120:8096
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

177|2014-11-19T05:42:41.6965322+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141119.log
178|2014-11-19T05:42:50.5040968+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - ERROR - RtLogger - 20141119 054229 - 176.log
179|2014-11-19T05:42:59.8531494+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141119.log

Edited November 19, 2014 by fuzzy11287

[7illusions 1249]

FYI , were working on solving this asap.

[fuzzy11287 5]

Thanks! Always appreciate the support from the MB community.

[7illusions 1249]

A new version is available for download, can you test if that solves the issue?

TIA

[saitoh183 137]

A new version is available for download, can you test if that solves the issue?

TIA

 

What is the new version number so we can be sure we have the latest one?

[mickhilton909 0]

I am also having the same issue. Media server is up to date and running on a windows 7 machine. App is running on a surface pro 3 with the app updated on the 21st to the newest version. loopback downloaded and checked. Wont connect with username, local I.P or WAN but server is shown on manual setup screen occasionally.

 

 

141|2014-11-21T16:28:32.0964097+00:00|DEBUG|3|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

142|2014-11-21T16:28:32.1737420+00:00|DEBUG|12|RtLogger|Received 200 status code after 77.3323 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

143|2014-11-21T16:28:32.1957749+00:00|DEBUG|12|RtLogger|Connecting to local server address...

144|2014-11-21T16:28:32.1957749+00:00|DEBUG|14|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

145|2014-11-21T16:28:32.2437005+00:00|DEBUG|16|RtLogger|Received 200 status code after 47.9256 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

146|2014-11-21T16:28:32.2437005+00:00|DEBUG|12|CredentialProvider|Deserializing configuration

147|2014-11-21T16:29:09.2779739+00:00|DEBUG|22|RtLogger|POST https://connect.mediabrowser.tv/service/user/authenticate

148|2014-11-21T16:29:10.4052407+00:00|DEBUG|25|RtLogger|Received 200 status code after 1124.2637 ms from POST: https://connect.mediabrowser.tv/service/user/authenticate

149|2014-11-21T16:29:10.4062543+00:00|DEBUG|37|CredentialProvider|Deserializing configuration

150|2014-11-21T16:29:10.4102510+00:00|DEBUG|37|CredentialProvider|serializing configuration

151|2014-11-21T16:29:10.4222595+00:00|DEBUG|3|CredentialProvider|Deserializing configuration

152|2014-11-21T16:29:10.4272629+00:00|DEBUG|37|RtLogger|1 servers in saved credentials

153|2014-11-21T16:29:11.4525074+00:00|DEBUG|23|RtLogger|GET https://connect.mediabrowser.tv/service/servers?userId=8304

154|2014-11-21T16:29:11.6817777+00:00|DEBUG|25|RtLogger|Received 200 status code after 229.2703 ms from GET: https://connect.mediabrowser.tv/service/servers?userId=8304

155|2014-11-21T16:29:11.6817777+00:00|DEBUG|37|RtLogger|Connect servers response: []

156|2014-11-21T16:29:11.6878107+00:00|DEBUG|39|RtLogger|User has 0 connect servers

157|2014-11-21T16:29:11.6878107+00:00|DEBUG|23|CredentialProvider|serializing configuration

158|2014-11-21T16:29:11.7127982+00:00|DEBUG|37|RtLogger|1 server in the list.

159|2014-11-21T16:29:11.7348151+00:00|DEBUG|39|RtLogger|Connecting to local server address...

160|2014-11-21T16:29:11.7358156+00:00|DEBUG|37|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

161|2014-11-21T16:29:12.0513472+00:00|DEBUG|25|RtLogger|Received 200 status code after 315.5316 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

162|2014-11-21T16:29:12.0523550+00:00|DEBUG|23|CredentialProvider|Deserializing configuration

163|2014-11-21T16:29:12.0623613+00:00|DEBUG|3|RtLogger|Navigating to: MediaBrowser.Views.Connect.MBConnectSignInView Parameter: none

164|2014-11-21T16:29:14.7530261+00:00|DEBUG|3|RtLogger|Navigating to: MediaBrowser.Views.Connect.ServerSelectionView Parameter: none

165|2014-11-21T16:29:14.7600366+00:00|DEBUG|3|CredentialProvider|Deserializing configuration

166|2014-11-21T16:29:14.7900415+00:00|DEBUG|25|RtLogger|1 servers in saved credentials

167|2014-11-21T16:29:15.7983822+00:00|DEBUG|37|RtLogger|GET https://connect.mediabrowser.tv/service/servers?userId=8304

168|2014-11-21T16:29:16.0107420+00:00|DEBUG|23|RtLogger|Received 200 status code after 212.3598 ms from GET: https://connect.mediabrowser.tv/service/servers?userId=8304

169|2014-11-21T16:29:16.0107420+00:00|DEBUG|37|RtLogger|Connect servers response: []

170|2014-11-21T16:29:16.0117425+00:00|DEBUG|23|RtLogger|User has 0 connect servers

171|2014-11-21T16:29:16.0117425+00:00|DEBUG|39|CredentialProvider|serializing configuration

172|2014-11-21T16:29:21.7125355+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141121.log

173|2014-11-21T16:30:20.7930488+00:00|DEBUG|3|RtLogger|Connecting to local server address...

174|2014-11-21T16:30:20.7939807+00:00|DEBUG|3|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

175|2014-11-21T16:30:20.8716949+00:00|DEBUG|35|RtLogger|Received 200 status code after 77.7142 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

176|2014-11-21T16:30:20.8727134+00:00|DEBUG|19|CredentialProvider|Deserializing configuration

177|2014-11-21T16:35:01.6817752+00:00|DEBUG|3|RtLogger|Connecting to local server address...

178|2014-11-21T16:35:01.6824969+00:00|DEBUG|3|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

179|2014-11-21T16:35:02.0018988+00:00|DEBUG|4|RtLogger|Received 200 status code after 319.4019 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

180|2014-11-21T16:35:02.0029046+00:00|DEBUG|30|CredentialProvider|Deserializing configuration

181|2014-11-21T16:44:30.6102623+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141121.log

[7illusions 1249]

So the server is running on you SP3? If so,can you try with 127.0.0.1 and port 8096 as manual connection and then provide me with the logs?

Thanks

[mickhilton909 0]

So the server is running on you SP3? If so,can you try with 127.0.0.1 and port 8096 as manual connection and then provide me with the logs?

Thanks

Ill try and explain a little better. I have a Network attached media server running windows 7 with the latest version of media browser server software installed. Im trying to connect to this through wifi using a surface pro 3 running the latest media browser 3 app from the windows store. 

[7illusions 1249]

Ok. I assumed it was on the same machine as you said you'd enabled the loop back except.

Does it work with the web client from the SP3?

Also, when you enter the manual config, can you get me a log of what's happening then?

[mickhilton909 0]

Ok. I assumed it was on the same machine as you said you'd enabled the loop back except.

Does it work with the web client from the SP3?

Also, when you enter the manual config, can you get me a log of what's happening then?

Ah yeah sorry about that, think i was just clutching at straws when i resorted to the loopback except. I can log on using the web client just fine. This is my log if i try and connect manually through the windows store app on the surface.

 

83|2014-11-21T18:40:20.2449929+00:00|DEBUG|3|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

84|2014-11-21T18:40:20.5922462+00:00|DEBUG|26|RtLogger|Received 200 status code after 347.2533 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

85|2014-11-21T18:40:20.6152668+00:00|DEBUG|26|RtLogger|Connecting to local server address...

86|2014-11-21T18:40:20.6162772+00:00|DEBUG|9|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

87|2014-11-21T18:40:20.9001777+00:00|DEBUG|14|RtLogger|Received 200 status code after 283.9005 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

88|2014-11-21T18:40:20.9011971+00:00|DEBUG|26|CredentialProvider|Deserializing configuration

89|2014-11-21T18:40:28.9345102+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141121.log

90|2014-11-21T18:40:47.7161515+00:00|DEBUG|3|RtLogger|Connecting to local server address...

91|2014-11-21T18:40:47.7161515+00:00|DEBUG|3|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

92|2014-11-21T18:40:47.9341600+00:00|DEBUG|32|RtLogger|Received 200 status code after 216.9944 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

93|2014-11-21T18:40:47.9341600+00:00|DEBUG|33|CredentialProvider|Deserializing configuration

94|2014-11-21T18:40:54.4300291+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141121.log

Edited November 21, 2014 by mickhilton909

[lordbond 2]

I am still getting the "hostname not recognized" error message on the 11/21 version of the app. I am trying to connect over the internet. I have not tried connecting when I am on my home network yet. When I try to go to http://my.host.name:8096 using a web browser I get 

Bad Request (Invalid host)

If I type http://my.host.name:8096/mediabrowser I get the media browser page.

 

I am using a Surface Pro 2

[7illusions 1249]

What do you enter in the app? Do you enter  http://my.host.name:8096 or just  my.host.name (the later being the correct value)

Also, can you please provide a app-log fromwhen the app fails to connect?

Thanks

[Happy2Play 8279]

@7illusions  Here are the 2 logs I get when trying to connect via Hostname.

 

64|2014-11-21T23:21:02.1759358+00:00|DEBUG|3|RtLogger|GET http://whs2011-home:8096/mediabrowser/system/info/public?format=json
65|2014-11-21T23:21:04.2541110+00:00|ERROR|24|RtLogger|Request timeout to http://whs2011-home:8096/mediabrowser/system/info/public?format=json --> System.TimeoutException: The operation has timed out.
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
67|2014-11-21T23:21:13.4416312+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141121.log

 

and

 

Sequence: 65
Date/time: 2014-11-21T23:21:04.2541110+00:00
Level: ERROR
Thread: 5
Logger: RtLogger
------------------------
Request timeout to http://whs2011-home:8096/mediabrowser/system/info/public?format=json
------------------------
System.TimeoutException: The operation has timed out.
   at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
------------------------
Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.2.154_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.2.154","InstallationId":"d6be9d3d-69a3-4fb1-8f2a-c9f4986364d5"}

[mickhilton909 0]

What do you enter in the app? Do you enter  http://my.host.name:8096 or just  my.host.name (the later being the correct value)

Also, can you please provide a app-log fromwhen the app fails to connect?

Thanks

 

Im entering just the number separated by full stops.

 

70|2014-11-21T23:37:03.1231252+00:00|DEBUG|3|RtLogger|GET http://my host name:8096/mediabrowser/system/info/public?format=json

71|2014-11-21T23:37:03.4371045+00:00|DEBUG|15|RtLogger|Received 200 status code after 313.9793 ms from GET: http://my host name:8096/mediabrowser/system/info/public?format=json

72|2014-11-21T23:37:03.4581323+00:00|DEBUG|15|RtLogger|Connecting to local server address...

73|2014-11-21T23:37:03.4591328+00:00|DEBUG|12|RtLogger|GET http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

74|2014-11-21T23:37:03.5483698+00:00|DEBUG|13|RtLogger|Received 200 status code after 89.237 ms from GET: http://192.168.1.65:8096/mediabrowser/system/info/public?format=json

75|2014-11-21T23:37:03.5493814+00:00|DEBUG|15|CredentialProvider|Deserializing configuration

76|2014-11-21T23:37:08.5656699+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20141121.log

Edited November 21, 2014 by mickhilton909

[MoNkLorD 0]

I'm getting the same exact error, except that mine sees my server from the local IP but when I hit connect it does nothing. I tried to reinstall the app but still getting the same problem.   I believe this problem started with this last update.  Any ideas?

[MoNkLorD 0]

MBS is running on server 2008 R2 the app is running on my tablet windows 8.1 pro with windows media center.

 

The app doesn't detect any servers I’ve tried manually entering and using the server name, IP address, and local host. With no success.

 

I can see the web browser locally (LAN) and externally (WAN)

 

I’ve installed media browser classic on the same tablet and it connects without a problem

 

My windows phone connects without a problem.

 

It’s just the app for the last couple of updates stopped detecting the server and started giving me an error of "host name not recognized. Please check the name and try again". All previous versions worked fine.

 

I have also tried with the firewall disabled.

 

I have uninstalled the app and reinstalled it.

 

Same error message every time.

 

All other devices connect using the server name, IP address, localhost, or the domain name without a problem.

This problem

[mickhilton909 0]

Think i have made some progress. Decided to re install the app from the app store again and it connected to my server ok, by clicking on the detected server anyway. Media browser connect still shows invalid credentials. Started having a play and hit the change server button, on trying to login with same detected server button nothing happened again, app broken once again so tried a reinstall  and restart and bingo, app is working again. All folders are working but if i go into live tv the app crashes to desktop. 

[lordbond 2]

I have tried my.host.name:8096 and my.host.name and neither one connect. Where are the logs that you need located at?

[7illusions 1249]

You  can havea look in this folder:

%AppData%\Local\Packages\436337Illusions.com.MediaBrowser_77hd5e1v1hqs4\LocalState\MetroLogs where "_77hd5e1v1hqs4" could maybe be something different on your machine