EuanHenry 0 Posted January 18, 2023 Share Posted January 18, 2023 I dont even remember setting up a PW but now I cant log in Link to comment Share on other sites More sharing options...
Luke 37008 Posted January 18, 2023 Share Posted January 18, 2023 Hi there, what exactly happens when you try to login? Link to comment Share on other sites More sharing options...
EuanHenry 0 Posted January 18, 2023 Author Share Posted January 18, 2023 I'm using a Synology Nas after I downloaded and installed Emby on the nas I was able to set up two folders in the library. I did not set up a password however I accidentally signed out and now I cannot sign back in because I do not have a password. I tried to use the forget your password prompt but I get that file destination path and I have no idea what it is or what to do with it. Link to comment Share on other sites More sharing options...
Luke 37008 Posted January 20, 2023 Share Posted January 20, 2023 Ok @cayarscan jump on with you and help get you squared away. Thanks. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted January 20, 2023 Share Posted January 20, 2023 On 1/18/2023 at 8:31 AM, EuanHenry said: I'm using a Synology Nas after I downloaded and installed Emby on the nas I was able to set up two folders in the library. I did not set up a password however I accidentally signed out and now I cannot sign back in because I do not have a password. I tried to use the forget your password prompt but I get that file destination path and I have no idea what it is or what to do with it. Send me a PM (hover over my avatar for messaging) and let me know when you're available and I can remote in using TeamViewer to give you a hand with this. I'm in the Eastern Time Zone same as NY City so, if possible, let me know using NY City time your availability. Link to comment Share on other sites More sharing options...
GaryWOZ1 0 Posted January 27, 2023 Share Posted January 27, 2023 I have the same problem on a Synology server and I could access through the passwords but the next day no access saying the user name or password is incorrect. I cannot access the file on the Synology server. Please advise what I can do. Thank you. @cayars Link to comment Share on other sites More sharing options...
Luke 37008 Posted February 21, 2023 Share Posted February 21, 2023 @GaryWOZ1 were you able to resolve this? Link to comment Share on other sites More sharing options...
GaryWOZ1 0 Posted February 21, 2023 Share Posted February 21, 2023 Luke, No I can access thru the iPhone app but not direct to the server in Windows 10 Link to comment Share on other sites More sharing options...
Happy2Play 8242 Posted February 21, 2023 Share Posted February 21, 2023 4 minutes ago, GaryWOZ1 said: Luke, No I can access thru the iPhone app but not direct to the server in Windows 10 You have to SSH into Synology or use something like WinSCP from Windows. How to access Synology NAS as Admin or Superuser using WinSCP - Tutorials and Guides - Emby Community Link to comment Share on other sites More sharing options...
Luke 37008 Posted February 21, 2023 Share Posted February 21, 2023 @GaryWOZ1 please let us know if the above advice helps. Thanks ! Link to comment Share on other sites More sharing options...
Carlo 4330 Posted February 21, 2023 Share Posted February 21, 2023 4 hours ago, GaryWOZ1 said: Luke, No I can access thru the iPhone app but not direct to the server in Windows 10 Are you logging in using a saved password on the iPhone for the admin account or is this using a different username? If it's an admin account you could create a new user with admin access setting a password. Then back on the computer try logging in with the new admin account. If that works you can use the new account to change the original account's password. Then once you test and verify you can login with the original admin account you could remote the newer admin account. Link to comment Share on other sites More sharing options...
Luke 37008 Posted February 21, 2023 Share Posted February 21, 2023 @GaryWOZ1 ? Link to comment Share on other sites More sharing options...
RoyKent 1 Posted September 16, 2023 Share Posted September 16, 2023 seriously LUke etc, you guys need to fix this pronto; we all shouldn't have to be computer engineers just to reset a bloody password, nor should we have to allow someone to remote into our computers to reset a password. Who thought up this brilliant idea anyway? Link to comment Share on other sites More sharing options...
Luke 37008 Posted September 16, 2023 Share Posted September 16, 2023 41 minutes ago, RoyKent said: seriously LUke etc, you guys need to fix this pronto; we all shouldn't have to be computer engineers just to reset a bloody password, nor should we have to allow someone to remote into our computers to reset a password. Who thought up this brilliant idea anyway? Hi, apologies for the frustration. We are looking at ways of improving this. Link to comment Share on other sites More sharing options...
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