MarkBrown 1 Posted January 17, 2023 Share Posted January 17, 2023 I've been having some videos fail to download the only error is either Failed with no information or SyncJobItemStatusCompletedWithError iOS Emby version 2.2.5 iPadOS Version 16.1.1 and iOS 16.1.2 Server Log attached embyserver.txt Link to comment Share on other sites More sharing options...
MarkBrown 1 Posted January 19, 2023 Author Share Posted January 19, 2023 Any chance of a response to this? It's frustrating to pay for a product and hope that maybe someone will respond to a forum post rather than having a proper support option Link to comment Share on other sites More sharing options...
Luke 37020 Posted January 19, 2023 Share Posted January 19, 2023 Hi @MarkBrown do you have an ffmpeg conversion log from one of these? Thanks. Link to comment Share on other sites More sharing options...
MarkBrown 1 Posted January 19, 2023 Author Share Posted January 19, 2023 when I get home from work I will look at providing an ffmpeg conversion log 1 Link to comment Share on other sites More sharing options...
MarkBrown 1 Posted January 19, 2023 Author Share Posted January 19, 2023 Tried to download 1 problem video and associated server log and ffmpeg log ffmpeg-directstream-b50da8b9-415c-4690-86f4-b9a2fc41ff27_1.txt embyserver-2.txt Link to comment Share on other sites More sharing options...
MarkBrown 1 Posted January 26, 2023 Author Share Posted January 26, 2023 Any suggestion/reason for not being able to download to an iPad? Link to comment Share on other sites More sharing options...
MarkBrown 1 Posted February 1, 2023 Author Share Posted February 1, 2023 On 19/01/2023 at 14:50, Luke said: Hi @MarkBrown do you have an ffmpeg conversion log from one of these? Thanks. Have you had a chance to look at this yet? Link to comment Share on other sites More sharing options...
Solution Luke 37020 Posted February 4, 2023 Solution Share Posted February 4, 2023 On 1/19/2023 at 5:04 PM, MarkBrown said: Tried to download 1 problem video and associated server log and ffmpeg log ffmpeg-directstream-b50da8b9-415c-4690-86f4-b9a2fc41ff27_1.txt 11.18 kB · 0 downloads embyserver-2.txt 60.33 kB · 0 downloads Hi, this particular issue is resolved in the upcoming Emby server 4.8 release. Thanks. Link to comment Share on other sites More sharing options...
MarkBrown 1 Posted May 22, 2023 Author Share Posted May 22, 2023 Any idea when this fix will be released it's been months Link to comment Share on other sites More sharing options...
Luke 37020 Posted May 23, 2023 Share Posted May 23, 2023 19 hours ago, MarkBrown said: Any idea when this fix will be released it's been months Apologies for the delay. We are working hard on getting this ready for release. Link to comment Share on other sites More sharing options...
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