Apollo TV - No Guide Data and No Channels Listed

[bobbrady23 0]

I am running Apollo TV and have followed the setup provided by Apollo to get this working with Emby Server. I can see in the guide the channels listed but no guide data. Did some research and saw that maybe the channels were not mapped properly and then found no channels are listed to do this step. I have checked the overall allowed ratings for the account, as well as the permissions for the user account I have setup.

Not sure why this is not working properly for me, but any suggestions on what I could be doing wrong here would be greatly appreciated.

Thank you,
-Bob

 

 

embyserver.txt

[bobbrady23 0]

I believe I have figured this issue out on my own. The setup provided by Apollo TV for Emby is not correct with the URLs in their article.

[Luke 38823]

9 hours ago, bobbrady23 said:

I believe I have figured this issue out on my own. The setup provided by Apollo TV for Emby is not correct with the URLs in their article.

Hi, what exactly do you mean by this?

[bobbrady23 0]

Meaning I found a way to get the TV Guide to work using Emby Server

[Luke 38823]

What was the solution?

[bobbrady23 0]

Sorry for the late reply here, but I wanted to verify this actually worked with no issues over a couple of weeks. So far, been working just fine and no issues on getting Guide data updated on a regular basis:

These links worked:
XML TV:
https://guide.tvnow.best --> 7 day listing
https://guidexml.tvnow.best --> 48 hour listing
https://epg.tvnow.best/utc.lite.xml

These links do not work:
https://tv4.live/api/epg/<username>/<password>/lite.xml.gz
https://tv4.live/api/epg/<username>/<password>/full.xml.gz
http://api.vpnmate.com/channelslist/?email=<username>&password=<password>
http://epg.apollogroup.tv/us.xml.gz

[Luke 38823]

Thanks for the feedback.

[sundevil67 23]

I have the tvnow.best URLs but I still wind up with blank guide data all the time, requiring a manual refresh. @bobbrady23 Can you provide any more details about how you have your scheduled task set up so you don't have to keep messing with it? Thank you!

[iiiJoe 62]

20 hours ago, sundevil67 said:

I have the tvnow.best URLs but I still wind up with blank guide data all the time, requiring a manual refresh. @bobbrady23 Can you provide any more details about how you have your scheduled task set up so you don't have to keep messing with it? Thank you!

This is a common problem even with good providers. I have my my guide refresh set up to run every 24hrs @6am. You can find this option on your scheduled tasks tab on your dashboard page. I use Emby guide data and highly recommend you do the same, it’s goes out about 2 weeks which will eliminate your blank guide data issues

[Luke 38823]

You just have to know how much data your provider gives you and possibly adjust the scheduled task interval in Emby to be something slightly less than that.

I think the default schedule of every 24 hours is sufficient for most users.

But just to give an example, if you're only getting 24 hours of data from your provider, then maybe set the interval to every 16 or 20 hours in Emby. If your provider gives you more than 24 hours worth of data then you should be fine with default settings.

[Luke 38823]

On 2/24/2024 at 3:38 PM, sundevil67 said:

I have the tvnow.best URLs but I still wind up with blank guide data all the time, requiring a manual refresh. @bobbrady23 Can you provide any more details about how you have your scheduled task set up so you don't have to keep messing with it? Thank you!

Does your Emby Server run 24 hours a day or do you shut it down for parts of the day? It's possible that when you start the server the guide refresh just hasn't happened yet.

[sundevil67 23]

On 2/25/2024 at 2:05 PM, Luke said:

Does your Emby Server run 24 hours a day or do you shut it down for parts of the day? It's possible that when you start the server the guide refresh just hasn't happened yet.

I only shut it down/restart when there's a problem. 

[Luke 38823]

4 hours ago, sundevil67 said:

I only shut it down/restart when there's a problem. 

OK, the default 24 hour schedule should be fine for you then.

[sundevil67 23]

On 2/27/2024 at 1:54 PM, Luke said:

OK, the default 24 hour schedule should be fine for you then.

Thanks @Luke, we'll see how it goes. 

[sundevil67 23]

On 2/25/2024 at 10:27 AM, iiiJoe said:

This is a common problem even with good providers. I have my my guide refresh set up to run every 24hrs @6am. You can find this option on your scheduled tasks tab on your dashboard page. I use Emby guide data and highly recommend you do the same, it’s goes out about 2 weeks which will eliminate your blank guide data issues

@iiiJoehow do you specify the refresh at 6am? I only see every 24 hours, or at an "interval", with a "time limit" (not sure what that means; maybe that it times out & quits if it takes too long?). Anyway, I'm curious as it would be ideal to set a specific time for the task... not sure how it "decides" when you opt for every 24 hours.

[Luke 38823]

5 minutes ago, sundevil67 said:

@iiiJoehow do you specify the refresh at 6am? I only see every 24 hours, or at an "interval", with a "time limit" (not sure what that means; maybe that it times out & quits if it takes too long?). Anyway, I'm curious as it would be ideal to set a specific time for the task... not sure how it "decides" when you opt for every 24 hours.

The reason I would advise against a specific time is because if your server is not running during that specific time, then that execution of the task will be skipped over. If you know that it's always up then you'll probably be fine with it, but for the majority of users I would suggest interval over set time.

The interval on the other hand will recover from this by figuring out that it's been longer than 24 hours since your last run and will execute it immediately.

[iiiJoe 62]

On 2/28/2024 at 7:33 PM, sundevil67 said:

@iiiJoehow do you specify the refresh at 6am? I only see every 24 hours, or at an "interval", with a "time limit" (not sure what that means; maybe that it times out & quits if it takes too long?). Anyway, I'm curious as it would be ideal to set a specific time for the task... not sure how it "decides" when you opt for every 24 hours.

On scheduled tasks tap on “guide refresh” then “triggers”. This where you’ll have the option to set the exact time. I’ve never had a reason to use the time limit function; my refresh usually takes a little over an hour. This works well for me since my pc and server are always on

Edited March 1, 2024 by iiiJoe

[afogleson 13]

Has anyone noticed that the regular guide data now for apollo group seems down. it also looks (to me) like none of the movies are working. I can see tv series from their servers but no movies work (even if i just use the m3u file in vlc it fails

[Luke 38823]

2 hours ago, afogleson said:

Has anyone noticed that the regular guide data now for apollo group seems down. it also looks (to me) like none of the movies are working. I can see tv series from their servers but no movies work (even if i just use the m3u file in vlc it fails

Maybe they're having an outage?

[sundevil67 23]

16 hours ago, afogleson said:

Has anyone noticed that the regular guide data now for apollo group seems down. it also looks (to me) like none of the movies are working. I can see tv series from their servers but no movies work (even if i just use the m3u file in vlc it fails

I'm not seeing any either. I tried to refresh through Emby settings, but the status bar that usually shows up just doesn't appear. When I use Apollo through their app or Playberry, which is what I do most of the time anyway, there doesn't seem to be any issue. 

[d00zah 140]

It has been on on-going problem, but a recent report provides new links...

https://www.reddit.com/r/ApolloGroup_TV/comments/1ejdxyo/looks_like_the_epg_is_back_up_and_working/

edit: can confirm much fewer blank listings w/ 2nd option

 

Edited August 4, 2024 by d00zah

[afogleson 13]

1 hour ago, d00zah said:

It has been on on-going problem, but a recent report provides new links...

https://www.reddit.com/r/ApolloGroup_TV/comments/1ejdxyo/looks_like_the_epg_is_back_up_and_working/

edit: can confirm much fewer blank listings w/ 2nd option

 

Yes i found the same thing... for reference here so people do not have to run around everywhere....

here is the epg link for the 7 days list:

https://epg.starlite.best/utc.xml.gz

[afogleson 13]

Just now, afogleson said:

Yes i found the same thing... for reference here so people do not have to run around everywhere....

here is the epg link for the 7 days list:

https://epg.starlite.best/utc.xml.gz

not related to the tvguide data (though maybe) Although all their TV series links (and if you use my java m3U to strm converter found here elsewhere this could be important) work fine still the movie links changed recently... my program does not overwrite a strm file if it exists...

I wrote a simple bash script to convert all the links in my strm files for movies to the new url (same format literally just changing the domain part. but you could also do a simple delete of all strm files and recreate them also with my program.

[sundevil67 23]

3 hours ago, afogleson said:

not related to the tvguide data (though maybe) Although all their TV series links (and if you use my java m3U to strm converter found here elsewhere this could be important) work fine still the movie links changed recently... my program does not overwrite a strm file if it exists...

I wrote a simple bash script to convert all the links in my strm files for movies to the new url (same format literally just changing the domain part. but you could also do a simple delete of all strm files and recreate them also with my program.

I've been trying to find a user friendly way to take that movie URL & produce strm files for years, but any solution I've found was either too complicated for me to work with or just incompatible with my MacOS running my Emby server. Can you elaborate some on your "simple bash script" by any chance?

I see Apollo hasn't yet updated their website's Emby guide with the new URLs... though I just updated my settings & am still not 100% sure it's going to work, so I'll know in a little while. Thanks for taking the time to post.

[afogleson 13]

37 minutes ago, sundevil67 said:

I've been trying to find a user friendly way to take that movie URL & produce strm files for years, but any solution I've found was either too complicated for me to work with or just incompatible with my MacOS running my Emby server. Can you elaborate some on your "simple bash script" by any chance?

I see Apollo hasn't yet updated their website's Emby guide with the new URLs... though I just updated my settings & am still not 100% sure it's going to work, so I'll know in a little while. Thanks for taking the time to post.

Sop my bash script that was simple was to change my existing strm files from the old url for the stream to the new url for the stream. with that said my java program will just put stream files where you say to put them... with that said my simple script for getting the latest movies or tv series is pretty simple:

/opt/local/afogleson/CreateStreams-1.0/bin/CreateStreams -i=false -n=/media/qnap/public/updateMedia/Movies.urls  -o=/media/qnap/
public/Video/Movies/HD -u=true
 

that reads the Movies.m3u (a file which has urls to m3u files with movies in them) and will output the folders and streams if they do not exist to /media/qnap/public/Video/Movies/HD (in year dirs then movie dirs) you could set -i=true and just pass a url to the m3u file also. -n is the url or file (which can be an m3u or a simple url file starting with #urls then one url per line. if you just run the program from the command line it will pop up a gui also. (ie run it with no parameters) and spit out all the possible params on the command line....

I know there is a python one around running in a docker container... but this for me is super simple... I probably need to add some option to "replace" the strm file too so if apollo changes their url again you could just replace that file with the new one (presumably their m3u would be correct)

 

 

 

CreateStreams-1.0.zip