bLaZeR666_uk 1 Posted October 14, 2014 Share Posted October 14, 2014 Server : Version 3.0.5395.0 I cant get my android app to play any videos either films or TV Just get a black screen. MB Theater plays ok, attached edited log file (if its any use) Music Streams to my phone ok Log.txt Link to comment Share on other sites More sharing options...
Luke 37049 Posted October 14, 2014 Share Posted October 14, 2014 Please supply more information: http://mediabrowser.tv/community/index.php?/topic/790-how-to-report-a-problem/ Link to comment Share on other sites More sharing options...
hyttam 2 Posted October 16, 2014 Share Posted October 16, 2014 I am running into the same problem since I upgraded my android clients. I have a Samsung S4 and a Galaxy Note 2, both running the Android client quite well until I upgraded to the new client. Since then, I can only watch video when in my local network. Outside the local network, it will connect to the server and allow me to navigate, but when I try to play a video I get perpetual loading with no play. The web interface, MB Classic work just fine though. What sort of information can I provide to help you troubleshoot? Link to comment Share on other sites More sharing options...
christoph86 12 Posted October 16, 2014 Share Posted October 16, 2014 I have this happen if HLS is off. If it's on it works. Link to comment Share on other sites More sharing options...
hyttam 2 Posted October 17, 2014 Share Posted October 17, 2014 HLS? Link to comment Share on other sites More sharing options...
christoph86 12 Posted October 17, 2014 Share Posted October 17, 2014 It's in the settings tab, option to have HLS support on or off under playback. New version of app released today says this might be fixed however Link to comment Share on other sites More sharing options...
monica66 0 Posted October 23, 2014 Share Posted October 23, 2014 What format of your videos are? As far as I know, Android app only can support MP4 format. Have a try to find a tool to help you. Link to comment Share on other sites More sharing options...
Olywa123 46 Posted October 23, 2014 Share Posted October 23, 2014 What format of your videos are? As far as I know, Android app only can support MP4 format. Have a try to find a tool to help you. Another advert disguised as input. 1 Link to comment Share on other sites More sharing options...
lizlee 0 Posted October 24, 2014 Share Posted October 24, 2014 (edited) I know the reason, please keep your HLS is on DRM removal Edited October 27, 2014 by lizlee Link to comment Share on other sites More sharing options...
Griffo 3 Posted November 1, 2014 Share Posted November 1, 2014 I have this happen if HLS is off. If it's on it works. Thanks. For me it's the opposite - on it doesn't work, off it works. Link to comment Share on other sites More sharing options...
Malleus 7 Posted November 4, 2014 Share Posted November 4, 2014 Thanks. For me it's the opposite - on it doesn't work, off it works. Same for me... Thanks all! This fixed my issue. Though it would be nice to know why it works for some when HLS is on and why it works for others when it's off. Link to comment Share on other sites More sharing options...
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