Emby Remote Access in TrueNas Core

[metallico213 0]

Hi everyone, maybe my problem was so simple, but im new in the truenas , im install emby on truenas 13, every its ok, work fine in local network, but i cant access to emby form a external network, simply dont find the route, i forward port in my router but nothing work for me, if someone can help me please 

[Luke 37024]

Hi there, I would suggest checking out our Connection Troubleshooter:

https://support.emby.media/support/solutions/articles/44001849007-connectivity

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !

[metallico213 0]

i do everything in the guide, but still cant access to the remote server its like just dot have external connection 

[Luke 37024]

41 minutes ago, metallico213 said:

i do everything in the guide, but still cant access to the remote server its like just dot have external connection 

Which steps succeeded and which ones did not?

[metallico213 0]

im doint the port fowarding, im dont have problems in internal conection just in the external

[Luke 37024]

Hi @metallico213 how exactly did you setup the port forwarding? Can you please show us? Thanks !

[metallico213 0]

I can access remotely, but only if I'm connected to a network of my same ISP provider by other ISP or phone connection I can't access 

[Luke 37024]

OK, @cayars  may have some tips on dealing with that.

[Carlo 4330]

On 12/11/2022 at 11:08 PM, metallico213 said:

I can access remotely, but only if I'm connected to a network of my same ISP provider by other ISP or phone connection I can't access 

Who is your provider?

If you do a port test at https://canyouseeme.org/ does it succeed or fail?

Carlo