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Unable to stream externally since upgrading


chinswain

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chinswain

Hi,

Since upgrading emby I am unable to stream any media (Live TV, movies and tv shows) outside of my network.
I get "Playback Error, no compatible streams are currently available)

I have a Synology DS918+ (DSM 7.1) running Emby 4.7.9.0

I have a DNS entry setup for the Synology, DNS via Google and secured via SSL from Cloudflare.

Emby is reverse proxied (Login Portal, Advanced, Reverse Proxy) from https://emby.mywebsite/co.uk to http://192.168.86.40:8096

Can you see anything in the attached logs?

embyserver.txt ffmpeg-transcode-6c39b063-e1e6-44e5-9238-76f2ef35c647_1.txt

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5 hours ago, chinswain said:

Yes, if I hit it directly (http://192.168.86.40:8096)

I noticed in the ffmpeg log it's switching to http (http://emby.mywebsite.co.uk/***) rather than https - is there a setting for that?

Does your server dashboard display the correct remote address that you want it to use?

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Happy2Play

Unrelated but you need to adjust your iNotify.

The configured user limit (8192) on the number of inotify watches has been reached, or the operating system failed to allocate a required resource.

 

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14 minutes ago, chinswain said:

It shows my external IP http://xxx.xxx.xxx.xxx:8096/ 

However it's reverse proxied from https://emby.mywebsite.co.uk to http://internal-IP:8086 so I don't this it matters as emby is not exposed directly.

Did anything change after 4.6 that could explain the http instead of https in the logs?

I would make sure to configure the wan address in Emby Server network settings, as well as the public facing port(s) and the SSL option. This will help make the server aware of what the remote address should actually be.

Once you get it to display the correct remote address on the server dashboard, then you should see a different result.

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  • 4 months later...
chinswain

I managed to resolve this - my website was running via Cloudflare who now block video streaming on their free plan.

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