ambou75 1 Posted October 31, 2022 Share Posted October 31, 2022 (edited) Hello, I have an issue on my new Samsung QLED QE55Q83B 4K 2022 (Model Code QE55Q83BATXXC) with the tizen app (I tried with latest version and older). I have movies with multiple audio languages but when i launch the video, it use always french audio which is tag as default, whatever language i choose. I can switch subtitles without problems. Do you have a solution ? Thank's Edited October 31, 2022 by ambou75 Link to comment Share on other sites More sharing options...
Luke 37060 Posted October 31, 2022 Share Posted October 31, 2022 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 1, 2022 Author Share Posted November 1, 2022 Hello, I have movies with multiple audio languages but when i launch the video from tv app (emby tizen), it always use the first audio language of the list, whatever language i choose. I can switch subtitles without problems. I don't have problem when i use Windows app (Emby theater) or via web interface. App Tizen Version : 4.7.8.0 Synology NAS with package Emby Server 4.6.7.0 Do you have a solution ? Thank's logs_streaming.zip Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 1, 2022 Share Posted November 1, 2022 3 hours ago, ambou75 said: Hello, I have movies with multiple audio languages but when i launch the video from tv app (emby tizen), it always use the first audio language of the list, whatever language i choose. I can switch subtitles without problems. I don't have problem when i use Windows app (Emby theater) or via web interface. App Tizen Version : 4.7.8.0 Synology NAS with package Emby Server 4.6.7.0 Do you have a solution ? Thank's logs_streaming.zip 8.23 kB · 0 downloads hi @ambou75 this is only a small snippet. Can you please attach the complete emby server log file? Thanks. Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 1, 2022 Author Share Posted November 1, 2022 Yes, of course For information, there are lot of different ip address in log file, my samsung tv use ip address 192.168.1.89 (this is this hardware which can't use my audio language selection). Thank's embyserver-63802854000.zip Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 3, 2022 Share Posted November 3, 2022 On 11/1/2022 at 5:40 PM, ambou75 said: Yes, of course For information, there are lot of different ip address in log file, my samsung tv use ip address 192.168.1.89 (this is this hardware which can't use my audio language selection). Thank's embyserver-63802854000.zip 568.7 kB · 0 downloads Can you try updating to Emby for Samsung 1.4.8 and see if that helps? Please let us know. Thanks. Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 3, 2022 Author Share Posted November 3, 2022 Hello, could you post the link for this release please ? Thank's Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 3, 2022 Share Posted November 3, 2022 13 minutes ago, ambou75 said: Hello, could you post the link for this release please ? Thank's https://emby.media/emby-for-samsung-smart-tv.html Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 3, 2022 Author Share Posted November 3, 2022 I use the tizen.zip with last commit 14 days ago from this link https://github.com/MediaBrowser/Emby.Releases/raw/master/tizen/tizen.zip, i have the same problem. Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 3, 2022 Share Posted November 3, 2022 1 minute ago, ambou75 said: I use the tizen.zip with last commit 14 days ago from this link https://github.com/MediaBrowser/Emby.Releases/raw/master/tizen/tizen.zip, i have the same problem. What version number are you on now? Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 3, 2022 Author Share Posted November 3, 2022 I use embyserver version 4.6.7.0 for synology and i use tizen link realesed 14 days ago and i can't find which version is in the zip, how can i find the version number of the tizen samsung client ? I only have the zip link. When i extract zip file i don't have a txt file or readme with the version number. Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 3, 2022 Author Share Posted November 3, 2022 (edited) My last install from tizen.zip of your link. For samsung 1.4.6 Edited November 3, 2022 by ambou75 1 Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted November 3, 2022 Share Posted November 3, 2022 1 hour ago, Luke said: Can you try updating to Emby for Samsung 1.4.8 and see if that helps? Please let us know. Thanks. Luke, I don't think GitHub was updated. Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 3, 2022 Share Posted November 3, 2022 Sorry my mistake. 1.4.6 is indeed the latest. Are you able to update to Emby Server 4.7.8? Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 3, 2022 Author Share Posted November 3, 2022 I don't think the root cause is my emby server version because it was working on my previous samsung tv and it's still working with others clients (Emby Theater for Windows, android and web client. Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 3, 2022 Author Share Posted November 3, 2022 i could try to update emby server from my synology, but synology package manager does not offer me the latest version Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 5, 2022 Author Share Posted November 5, 2022 (edited) Hello, I have installed Emby Server 4.7.8.0 with a docker container and try with different movies to use the emby client 1.4.6 on my samsung tv and i have exactly the same issue. Emby Client for samsung 1.4.6 only choose first audio language in the drop-down list. Edited November 5, 2022 by ambou75 Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted November 5, 2022 Share Posted November 5, 2022 On 11/3/2022 at 4:52 PM, ambou75 said: i could try to update emby server from my synology, but synology package manager does not offer me the latest version You can download the spk and update by clicking Manual Install in Package Center also. The Synology store is always behind as they do their own testing. 1 Link to comment Share on other sites More sharing options...
gLuTaMa 1 Posted November 14, 2022 Share Posted November 14, 2022 Hi, i have the same issue. Audiolanguage is always first line in file. App-Version: 1.4.6 Emby-Server: 4.7.9.0 Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 14, 2022 Share Posted November 14, 2022 5 hours ago, gLuTaMa said: Hi, i have the same issue. Audiolanguage is always first line in file. App-Version: 1.4.6 Emby-Server: 4.7.9.0 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
gLuTaMa 1 Posted November 15, 2022 Share Posted November 15, 2022 Hi, the video file starts successfully. But it's not possible to change audio line, although my selection is displayed in the frontend. There is no difference if i change before i start the video or when I try to change the language after start. I changed the the sequence with external tool and could therefore determine that actually only the audio line 1 is played, no matter which setting is displayed. Thanks for your support. embyserver.txt Link to comment Share on other sites More sharing options...
gLuTaMa 1 Posted November 21, 2022 Share Posted November 21, 2022 Hi, short update. Same issue with 1.4.8 do you need a new log file? Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 21, 2022 Share Posted November 21, 2022 Hi, we are looking into it. .Thanks. Link to comment Share on other sites More sharing options...
ambou75 1 Posted November 21, 2022 Author Share Posted November 21, 2022 I confirm the same issue with Emby for Samsung 1.4.8 Link to comment Share on other sites More sharing options...
Yangorang 0 Posted November 25, 2022 Share Posted November 25, 2022 It would seem that regardless of having the "Play default audio track regardless of language" option disabled and selecting the language I want in Emby it still plays the default audio track regardless. This is not an issue from the web client. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now