cbradley69 1 Posted October 18, 2022 Share Posted October 18, 2022 This is going to be a stupid one. I had to update my Internet gateway computer (Among its duties is the firewall, Emby server runs on a different server) now Emby will not update the TV guide. I deleted the old "Guide Data Sources" and tried adding a new one. I select Country: "united states", Guide source: "Emby guide data". Zipcode "53202" then nothing appears under Lineup:. THen I get the error "There was an error downloading tv lineups. Please ensure your information is correct and try again." What am I missing? Do I need to open a special port to allow the guide data to download? Link to comment Share on other sites More sharing options...
Luke 37046 Posted October 18, 2022 Share Posted October 18, 2022 Hi there, this sounds like a connection failure with our guide data provider. Can you please attach the emby server log so that we can verify that? How to Report a Problem Thanks ! Link to comment Share on other sites More sharing options...
cbradley69 1 Posted October 18, 2022 Author Share Posted October 18, 2022 Here is the latest log file. embyserver (2).txt Link to comment Share on other sites More sharing options...
Luke 37046 Posted October 18, 2022 Share Posted October 18, 2022 Ok, as it turns out all of the server's outgoing communications are failing. Not just for this but other domains as well. Are you able to update to Emby Server 4.7.8? Are you behind a VPN? Link to comment Share on other sites More sharing options...
Solution cbradley69 1 Posted October 18, 2022 Author Solution Share Posted October 18, 2022 I knew this was going to be a stupid one. For some reason the DHCP server, running on the gateway, never assigned DNS servers to the Emby server computer. Every other device on the network is working perfectly since the update and have valid DHCP data. Restarted the network on the Emby server and it all works. I'm a bit confused, but THANKS!!! 1 Link to comment Share on other sites More sharing options...
Luke 37046 Posted October 18, 2022 Share Posted October 18, 2022 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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