morg1142 0 Posted September 30, 2022 Share Posted September 30, 2022 Hello everyone, I a few users who are having issues connecting with Apple TV via remote connection (tested via iOS and it works perfectly). Manually enter in server address - Response: "We are unable to connect..." We have tried reinstalling the app, and nothing works. It's a HTTP, whitelisted IP, without custom SSL certs setup. Any help is greatly appreciated, just weird everything else works perfectly, but only those with AppleTV can't seem to log on. Any help will be appreciated. Thanks Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted October 1, 2022 Share Posted October 1, 2022 Maybe it's a certificate issue. Take a look at this: https://kb.smoothwall.com/hc/en-us/articles/360002033210-Installing-HTTPS-Inspection-CA-Certificates-on-Apple-TV-Devices-Manually Link to comment Share on other sites More sharing options...
morg1142 0 Posted October 2, 2022 Author Share Posted October 2, 2022 Can it be a be a cert issue if I'm not even using HTTPS? Link to comment Share on other sites More sharing options...
Luke 37050 Posted October 9, 2022 Share Posted October 9, 2022 @morg1142 are you saying you're using the whitelist feature to restrict remote access? As a test, did you try temporarily removing that? Link to comment Share on other sites More sharing options...
ketiljo 0 Posted October 19, 2022 Share Posted October 19, 2022 I had the same issue, see this: Link to comment Share on other sites More sharing options...
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