gtavo 0 Posted September 23, 2022 Share Posted September 23, 2022 Good morning everyone, I am experiencing some annoying errors when playing (Direct play) HEVC content on some android devices (Phone and Android TV Box) and LG TV, however on my ipad there is no problem. The errors are small jumps, pauses and that the reproduction stops, needing to exit and enter again to continue. In the android tv box, when you press the option to correct playback errors, it begins to transcode and it barely has a small jump. I have tried many things, especially with the subtitles, deactivate them, use srt instead of the embedded ones... What logs do I have to upload so you can see if I can change something? (I have uploaded some, tell me if you need anything else...) From Kodi I don't have any of these problems, but I prefer Emby (I have a premiere subscription) embyserver-63799315200.txt ffmpeg-transcode-117531ee-03a0-4463-8989-770217131865_1.txt ffmpeg-directstream-3a9e8ac1-e649-4def-abe6-82a4ec82a0c9_1.txt hardware_detection-63799521345.txt embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37008 Posted September 23, 2022 Share Posted September 23, 2022 Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
gtavo 0 Posted September 23, 2022 Author Share Posted September 23, 2022 The issue with this version (I downloaded the apk and installed on my phone) persists... Link to comment Share on other sites More sharing options...
heffeque 38 Posted September 24, 2022 Share Posted September 24, 2022 It doesn't seem like it's related to Synology itself... Link to comment Share on other sites More sharing options...
gtavo 0 Posted September 24, 2022 Author Share Posted September 24, 2022 I didn't know where to publish, and as I'm using a Synology server... Link to comment Share on other sites More sharing options...
Luke 37008 Posted November 6, 2022 Share Posted November 6, 2022 @gtavo are you still having an issue with this? Have you updated to Emby Server 4.7.8 and the latest version of the Emby Android TV app? Link to comment Share on other sites More sharing options...
gtavo 0 Posted November 6, 2022 Author Share Posted November 6, 2022 6 hours ago, Luke said: @gtavo are you still having an issue with this? Have you updated to Emby Server 4.7.8 and the latest version of the Emby Android TV app? Yes, with android still having the same issue. With the LG (webos) app, doesn't happen now, some glitches from time to time but is fine With the browser (chrome - windows 11) it doesn't load (emby) gets frozen in the emby splash screen (http://192.168.18.6:8096/web/index.html)(file attached) Link to comment Share on other sites More sharing options...
Luke 37008 Posted February 9, 2023 Share Posted February 9, 2023 @gtavo, for android, Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
Luke 37008 Posted February 9, 2023 Share Posted February 9, 2023 Quote With the browser (chrome - windows 11) it doesn't load (emby) gets frozen in the emby splash screen Can you try clearing browsing data and seeing if that helps? Link to comment Share on other sites More sharing options...
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