frylich 5 Posted September 22, 2022 Share Posted September 22, 2022 (edited) Hello dear support, since a few weeks it seems that it is no longer possible to play x265 video content without transcoding on Apple devices. There is then always the error message that no compatible streams are available. I suspect that it is related to an update from Apple OS or the Emby app. Other platforms like Andriod or FireTV are not affected. Is there a solution or a workaround for this? (logfile on demand @ PM) Thanks very much! Edited September 22, 2022 by frylich Link to comment Share on other sites More sharing options...
Luke 36997 Posted September 22, 2022 Share Posted September 22, 2022 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
samuelqwe 313 Posted September 23, 2022 Share Posted September 23, 2022 Tested on iOS 16.0.2 on my iPhone 12, using Emby for iOS Beta 2.2.6 (1), h265 content appears to be direct playing. I am also not seeing any issues with direct playing h265 content using Emby for iOS 2.2.5 either. The issue could be specific to certain media files or something with OP's setup. 1 1 Link to comment Share on other sites More sharing options...
RTVstyle 1 Posted September 23, 2022 Share Posted September 23, 2022 I verified that the problem is: MKV video package, video encoding is h265, with ac3 audio track. This problem occurs. Link to comment Share on other sites More sharing options...
frylich 5 Posted September 23, 2022 Author Share Posted September 23, 2022 6 hours ago, Luke said: Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Hi Luke, I just PMed you the information Link to comment Share on other sites More sharing options...
frylich 5 Posted September 23, 2022 Author Share Posted September 23, 2022 44 minutes ago, RTVstyle said: I verified that the problem is: MKV video package, video encoding is h265, with ac3 audio track. This problem occurs. Hi RTVstyle, that would be fatal. All of my videos have an AC3 audio track. Link to comment Share on other sites More sharing options...
Luke 36997 Posted February 4, 2023 Share Posted February 4, 2023 HI, Emby for iOS 2.2.6 has been released. Please try it out and let us know how it compares. Thanks ! Link to comment Share on other sites More sharing options...
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