Guest BogartManor Posted September 1, 2022 Share Posted September 1, 2022 I have been problems connecting my remote server to any device outside of my home network. Yes I have Emby Premiere. It won't connect to my phone, work computer nothing. I keep getting a message saying it can't connect. Any help???? Link to comment Share on other sites More sharing options...
Abobader 2942 Posted September 1, 2022 Share Posted September 1, 2022 Hello BogartManor, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
pwhodges 1527 Posted September 1, 2022 Share Posted September 1, 2022 Have you been through the instructions for enabling remote access? https://support.emby.media/support/solutions/articles/44002137137-remote-setup Paul Link to comment Share on other sites More sharing options...
Guest BogartManor Posted September 1, 2022 Share Posted September 1, 2022 The link doesn't work Link to comment Share on other sites More sharing options...
pwhodges 1527 Posted September 1, 2022 Share Posted September 1, 2022 It works fine - I guess you need to work out why you can't see it. Here's another link with similar information (scroll down for remote access): https://support.emby.media/support/solutions/articles/44001849007-connectivity It's on the same Emby server, so if that fails too, you've got a local problem preventing you reaching that server, I guess. Paul Link to comment Share on other sites More sharing options...
Guest BogartManor Posted September 1, 2022 Share Posted September 1, 2022 Now that 1st link works. I will try these later. I went through all the settings last night but I'll check again. Link to comment Share on other sites More sharing options...
lstryhrn 7 Posted September 1, 2022 Share Posted September 1, 2022 Make sure the port, probably 8096 is open, on your router. 8096 is the default emby port unless you changed it. Link to comment Share on other sites More sharing options...
Luke 37060 Posted September 1, 2022 Share Posted September 1, 2022 Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
Guest BogartManor Posted September 8, 2022 Share Posted September 8, 2022 Checked Remote Server settings and still will not connect Link to comment Share on other sites More sharing options...
moviefan 184 Posted September 8, 2022 Share Posted September 8, 2022 Can you connect to it internally? If so, the issue is almost certainly due to port forwarding configuration error on your router. Link to comment Share on other sites More sharing options...
Guest BogartManor Posted September 8, 2022 Share Posted September 8, 2022 Yes on my home network Link to comment Share on other sites More sharing options...
moviefan 184 Posted September 8, 2022 Share Posted September 8, 2022 Then it's your router configuration that isn't setup correctly. You should post screenshots of how you are configuring it and what you are trying to connect to remotely if you want help. Link to comment Share on other sites More sharing options...
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