t1tar 0 Posted August 25, 2022 Share Posted August 25, 2022 Hello, stupid question but i have check and clicked everything possible why is it so hard to find the Premiere control panel? And, i have purchased monthly sub but how does this thing actually works? as i have installed app on apple tv, logged in can't see anywhere the link from purchase just have the key which i can't use anywhere. Thanks for help Link to comment Share on other sites More sharing options...
Abobader 2942 Posted August 25, 2022 Share Posted August 25, 2022 Hello t1tar, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
seanbuff 840 Posted August 25, 2022 Share Posted August 25, 2022 12 minutes ago, t1tar said: stupid question but i have check and clicked everything possible why is it so hard to find the Premiere control panel? If I understand correctly, you are looking for the place to enter your Premiere key? From the web app, click on the cog icon (top right) Then follow the link to 'Emby Premiere' on the left hand menu under 'Server' Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 3 minutes ago, seanbuff said: If I understand correctly, you are looking for the place to enter your Premiere key? From the web app, click on the cog icon (top right) Then follow the link to 'Emby Premiere' on the left hand menu under 'Server' I can't see that option unfortunately... Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 would it it be possible for you to give me link to dashboard to it takes me there directly Link to comment Share on other sites More sharing options...
seanbuff 840 Posted August 25, 2022 Share Posted August 25, 2022 Okay you're looking at the Community Forum. First question, have you setup your own Emby Server and followed the Quick Start Guide? https://support.emby.media/support/solutions/articles/44001159034-quick-start Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 Just now, seanbuff said: Okay you're looking at the Community Forum. First question, have you setup your own Emby Server and followed the Quick Start Guide? https://support.emby.media/support/solutions/articles/44001159034-quick-start I have done all that and i still can't see the link to dashboard to use the key and get the content to watch... Link to comment Share on other sites More sharing options...
seanbuff 840 Posted August 25, 2022 Share Posted August 25, 2022 Are you currently on the computer where you installed your Emby Server? If so, open a browser and go to: http://localhost:8096 Does anything show up? Link to comment Share on other sites More sharing options...
seanbuff 840 Posted August 25, 2022 Share Posted August 25, 2022 2 minutes ago, t1tar said: and get the content to watch... And just clarifying, Emby is not a streaming service and you need to supply your own content and your own server. Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 9 minutes ago, seanbuff said: Are you currently on the computer where you installed your Emby Server? If so, open a browser and go to: http://localhost:8096 Does anything show up? it has never given me any option to put the server details.. Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 9 minutes ago, seanbuff said: And just clarifying, Emby is not a streaming service and you need to supply your own content and your own server. that i know, i meant like get the content to work but i can not see any options anywhere to put the details... Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 Hence i said this is the most complicated app ever waste of 5$ just would love to cancel it somehow now.. Link to comment Share on other sites More sharing options...
seanbuff 840 Posted August 25, 2022 Share Posted August 25, 2022 2 minutes ago, t1tar said: it has never given me any option to put the server details.. Can you confirm you have correctly followed the Installation steps as detailed here: https://support.emby.media/support/solutions/articles/44001159243 Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 Just now, seanbuff said: Can you confirm you have correctly followed the Installation steps as detailed here: https://support.emby.media/support/solutions/articles/44001159243 followed every step as mentioned. Link to comment Share on other sites More sharing options...
seanbuff 840 Posted August 25, 2022 Share Posted August 25, 2022 1 minute ago, t1tar said: followed every step as mentioned. Okay, so the very last step when you click 'Finish' on the Wizard. "Once you've completed the above screens, you'll then be taken to the Emby Server Dashboard" What happens? What do you see? Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 1 minute ago, seanbuff said: Can you confirm you have correctly followed the Installation steps as detailed here: https://support.emby.media/support/solutions/articles/44001159243 if you can just tell me how i can cancel the sub i am done. never seen anything this complicated where i just need to put in server details to use and watch stuff. Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 Just now, seanbuff said: Okay, so the very last step when you click 'Finish' on the Wizard. "Once you've completed the above screens, you'll then be taken to the Emby Server Dashboard" What happens? What do you see? i get this and when i try to add server details keeps giving me connection failure Link to comment Share on other sites More sharing options...
t1tar 0 Posted August 25, 2022 Author Share Posted August 25, 2022 and i know nothing is wrong with server details as they work with GSE app Link to comment Share on other sites More sharing options...
seanbuff 840 Posted August 25, 2022 Share Posted August 25, 2022 7 minutes ago, t1tar said: i get this and when i try to add server details keeps giving me connection failure Where is that screenshot from? 7 minutes ago, t1tar said: they work with GSE app what is a GSE app? Link to comment Share on other sites More sharing options...
arrbee99 1559 Posted August 25, 2022 Share Posted August 25, 2022 May I just enquire, this being a General / Windows subforum, can you see Emby Server running in Windows Task Manager - Background Processes ? Link to comment Share on other sites More sharing options...
pwhodges 1527 Posted August 25, 2022 Share Posted August 25, 2022 3 hours ago, seanbuff said: what is a GSE app? I believe it's an IPTV app. Paul Link to comment Share on other sites More sharing options...
pwhodges 1527 Posted August 25, 2022 Share Posted August 25, 2022 3 hours ago, t1tar said: and i know nothing is wrong with server details as they work with GSE app What server? GSE is an IPTV app, not an Emby client. Just one question - have you installed the Emby Server anywhere? Not asking about an app here. We can talk about setting it up after you have confirmed that. Paul Link to comment Share on other sites More sharing options...
Solution ebr 14910 Posted August 25, 2022 Solution Share Posted August 25, 2022 Billing support took care of this. Link to comment Share on other sites More sharing options...
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