Incomplete Cast & Crew Information

[HouseOfCards 70]

Greetings,

On multiple TV series I am not getting complete information for all the cast and crew.  I have TMDB set as primary for everything, and TVDB set as secondary for missing information,  See below.

As you can see, I only get 4 results no matter how many times I refresh metadata, and they are only for the last seasons.  Charlie Sheen isn't even here?  Here is TMDB for this show.

https://www.themoviedb.org/tv/2691-two-and-a-half-men

The ID's are correct in the metadata...

There are numerous incomplete results like this.  What priority is the generally favored metadata provider order for the most complete results?

Thanks,
Steven

[Happy2Play 8279]

Their web page is deceiving as Series cast isn't really correct, but in the end you get the Cast for the last/current season.

Cast returned for Series via the api query shown in your log.

        "cast": [{
                "adult": false,
                "gender": 2,
                "id": 18976,
                "known_for_department": "Acting",
                "name": "Ashton Kutcher",
                "original_name": "Ashton Kutcher",
                "popularity": 17.102,
                "profile_path": "/ekMdWqUBajsLy0fyBcGaPFb4of8.jpg",
                "cast_id": 0,
                "character": "Walden Schmidt",
                "credit_id": "5257414a760ee36aaa0a86f1",
                "order": 0
            }, {
                "adult": false,
                "gender": 2,
                "id": 69718,
                "known_for_department": "Acting",
                "name": "Jon Cryer",
                "original_name": "Jon Cryer",
                "popularity": 24.927,
                "profile_path": "/z2LPFc4oLDaDOYipKTAzZ9rARQ5.jpg",
                "cast_id": 0,
                "character": "Alan Harper",
                "credit_id": "5257414a760ee36aaa0a8421",
                "order": 1
            }, {
                "adult": false,
                "gender": 1,
                "id": 1909,
                "known_for_department": "Acting",
                "name": "Conchata Ferrell",
                "original_name": "Conchata Ferrell",
                "popularity": 9.941,
                "profile_path": "/1CuSudlDbvrhFSpXPckzlMfzLiJ.jpg",
                "cast_id": 0,
                "character": "Berta",
                "credit_id": "5257414a760ee36aaa0a8555",
                "order": 2
            }, {
                "adult": false,
                "gender": 1,
                "id": 20354,
                "known_for_department": "Acting",
                "name": "Amber Tamblyn",
                "original_name": "Amber Tamblyn",
                "popularity": 12.169,
                "profile_path": "/bzw0lxvtbEnYT7fZ8fn6NeSzMn9.jpg",
                "cast_id": 0,
                "character": "Jenny",
                "credit_id": "5257414b760ee36aaa0a87ab",
                "order": 3
            }
        ],

 

Edited July 18, 2022 by Happy2Play

[HouseOfCards 70]

So I switched TV libraries to the TVDB and it pulls in everything much better.  I get complete permanent cast on the series page, and guest star information in the episodes.  I guess The Movie Database isn't as mature for TV.  I was hoping to switch away from the TVDB because of some strange behavior in the past.  For example, the show Family Guy would show Seth McFarlane's picture as Peter Griffin (the character he voices).  This also showed as the Family Guy character for other shows he voices characters for.

Very frustrating, but I provided feedback to the TVDB about that.  Actor photos should be of the actors, not the characters.

Much better though...

Thanks,
Steven

[Luke 37054]

Thanks for the feedback.

[Happy2Play 8279]

43 minutes ago, WORMUTHS said:

Very frustrating, but I provided feedback to the TVDB about that

Yes as TVDB does Character images for people.

So in the end Emby would have to try a get actual person image instead of character image.  But at the same time there are more character images then person images.

This is an issue as image will come from the first provider that the person is added in the database.  So from a singular person database, Characters and real person images will collide.

[HouseOfCards 70]

Yeah, I don't know what they are thinking over there...  The series should show Seth as Seth.  If they want to show Seth as Peter Griffin they should do that in the episode cast, not the main person.  They literally have this backwards.

[Happy2Play 8279]

@LukeCan this be updated to personImgURL instead of image?  Or are we already doing this, have not tested on a clean install?

{
            "id": 64042481,
            "name": "Peter Griffin/Brian Griffin/Glenn Quagmire/Tom Tucker",
            "peopleId": 255117,
            "seriesId": 75978,
            "type": 3,
            "image": "https://artworks.thetvdb.com/banners/person/255117/5faeb0864fb58.jpg",
            "sort": 1,
            "isFeatured": true,
            "url": "255117-seth-macfarlane",
            "peopleType": "Actor",
            "personName": "Seth MacFarlane",
            "personImgURL": "https://artworks.thetvdb.com/banners/person/255117/primary.jpg"
        }

Guess it is sort of a gray area when there is only character image unless there is a fallback from personImgURL to image.

example without person image

{
            "id": 64042482,
            "name": "Cleveland/Herbert/Bruce/Consuela/Greased-up Deaf Guy",
            "peopleId": 282729,
            "seriesId": 75978,
            "type": 3,
            "image": "https://artworks.thetvdb.com/banners/person/282729/5faeb1647c940.jpg",
            "sort": 7,
            "isFeatured": true,
            "url": "https://thetvdb.com/people/282729-mike-henry",
            "peopleType": "Actor",
            "personName": "Mike Henry"
        }

 

Edited July 20, 2022 by Happy2Play
added example

[Luke 37054]

2 hours ago, Happy2Play said:

@LukeCan this be updated to personImgURL instead of image?  Or are we already doing this, have not tested on a clean install?

{
            "id": 64042481,
            "name": "Peter Griffin/Brian Griffin/Glenn Quagmire/Tom Tucker",
            "peopleId": 255117,
            "seriesId": 75978,
            "type": 3,
            "image": "https://artworks.thetvdb.com/banners/person/255117/5faeb0864fb58.jpg",
            "sort": 1,
            "isFeatured": true,
            "url": "255117-seth-macfarlane",
            "peopleType": "Actor",
            "personName": "Seth MacFarlane",
            "personImgURL": "https://artworks.thetvdb.com/banners/person/255117/primary.jpg"
        }

Guess it is sort of a gray area when there is only character image unless there is a fallback from personImgURL to image.

That's already happened. We check personImgURL first, then if it's empty use image.

[MBSki 1014]

7 hours ago, Luke said:

That's already happened. We check personImgURL first, then if it's empty use image.

Do you check it again when the automatic refresh metadata is triggered?

[Happy2Play 8279]

2 hours ago, mbarylski said:

Do you check it again when the automatic refresh metadata is triggered?

Don't believe people update that way as you would always lose person image.  It is more of a one and done from my understanding.

Edited July 20, 2022 by Happy2Play

[MBSki 1014]

4 minutes ago, Happy2Play said:

Don't believe people update that way as you would always lose person image.  It is more of a one and done from my understanding.

Ok, it would be nice if it wasn't one and done since those images get updated. Why would the person image get lost if it's using the routine that Luke mentioned? It would still have an image, it would just get replaced if there was an actual person image.

[Happy2Play 8279]

1 minute ago, mbarylski said:

Ok, it would be nice if it wasn't one and done since those images get updated. Why would the person image get lost if it's using the routine that Luke mentioned? It would still have an image, it would just get replaced if there was an actual person image.

Once a person has an image Emby does not know it is a character or real person image, it just knows you have an image for that person.

 

[HouseOfCards 70]

Is it out of the question to allow uploading a custom image?  So we can replace the ones that go south?

Also, somewhat related.  I have the Movie Trailers plug-in installed and all those trailers have cast information associated with them.  Is all the metadata for those movies stored locally, and eating my storage space?

[Happy2Play 8279]

2 minutes ago, WORMUTHS said:

Is it out of the question to allow uploading a custom image?  So we can replace the ones that go south?

You can always change image via provider/url/or download file.

4 minutes ago, WORMUTHS said:

Also, somewhat related.  I have the Movie Trailers plug-in installed and all those trailers have cast information associated with them.  Is all the metadata for those movies stored locally, and eating my storage space?

Well metadata is saved in the database but not positive if people are only on demand.  @Luke

[Luke 37054]

10 minutes ago, WORMUTHS said:

Is it out of the question to allow uploading a custom image?  So we can replace the ones that go south?

Also, somewhat related.  I have the Movie Trailers plug-in installed and all those trailers have cast information associated with them.  Is all the metadata for those movies stored locally, and eating my storage space?

After it gets requested the first time, from that point onwards it's stored locally.

[HouseOfCards 70]

So I unchecked the Movie Trailer Archive.  I don't use that feature anyway, so I assume all the downloaded data gets deleted when I do that?  In the metadata manager, I click on the trailers section but nothing shows under it.  Interestingly, I click to refresh metadata on the trailers library and the logs show that it's updating all the movies even though I can't see them in the library. 

UPDATE: I see that the updates stopped and lots of database path deletions happened.  So it seems the trailer metadata got wiped.

Edited July 20, 2022 by WORMUTHS