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No tv guide data unless I select a channel tag


gillmacca01
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gillmacca01

Running latest beta for Samsung phone, but was happening prior.

If I select no channel tags, I get no channels or listings - I have to select a channel tag to populate it. As soon as I unselected the channel tag, it goes back to being empty again.

I have tried clearing cache and data, uninstalling and rebooting the phone

Edited by gillmacca01
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Hi, can you show screenshot examples? Thanks

 

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gillmacca01
Posted (edited)

I may have caused the issue myself, but can't seem to fix it. I was selecting a tag, retagging the channels with different tags (that already exists), so that the old tag would have no channels left: Example:

Sky Sports 1,2,3 had a tag of Sports (no other channels were tagged with Sports), I selected the Sports tag, and then retagged the 3 channels .Sports (Sports tag would therefore contain no channels), when unselected the Sports tag, I was then shown no TV guide

 

First, is selecting Sky as channel tag, second is guide showing Sky tag

Third is selected no channel tags, and fourth is no tv guide shown

image.jpeg

tv guide shown.jpg

with no channel tag selected.jpg

no guide showing.jpg

Edited by gillmacca01
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gillmacca01

This is now happening on my laptop as well. 

I believe the channel tag is remaining ticked in the background, even though the channel tag no longer exists

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gillmacca01

Where is the channel tag info stored?

I want to see if there is any tags that don't exist in the channel tag drop down list

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gillmacca01

Any help on this appreciated 

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Hi, yes I can see how this would happen. We're going to have to add something to the mutli-select list to clear or reset the current selections.

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gillmacca01

Is there any way I can manually reset the selection, until this is implemented?

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gillmacca01

Thanks for adding a way to clear filters in Live TV 

  • Thanks 1
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