legallink 187 Posted July 14, 2022 Share Posted July 14, 2022 I'm getting a playback error with several files all of the sudden (maybe been here for a while but I didn't notice). The error says no compatible streams. Log says "streans and format are both null" and ffprobe failed. Log file attached. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37019 Posted July 14, 2022 Share Posted July 14, 2022 HI, maybe this is related? System.IO.IOException: System.IO.IOException: The request could not be performed because of an I/O device error. : 'I:\Movies\Care Bears Movie II - A New Generation (1986)\Care Bears Movie II - A New Generation (1986) - mp4.mp4' at System.IO.RandomAccess.ReadAtOffset(SafeFileHandle handle, Span`1 buffer, Int64 fileOffset) Link to comment Share on other sites More sharing options...
legallink 187 Posted July 15, 2022 Author Share Posted July 15, 2022 Hey Luke! Thanks for the response. I'll look into it. Not sure why a specific file would have an I/O device error when the rest of the files on the drive work. Link to comment Share on other sites More sharing options...
Luke 37019 Posted July 15, 2022 Share Posted July 15, 2022 Perhaps try rebooting your server and storage device. Link to comment Share on other sites More sharing options...
Solution legallink 187 Posted July 24, 2022 Author Solution Share Posted July 24, 2022 Thanks for the update. Seems like the drive failed. Now it’s offline altogether. Time to replace it. Appreciate the identification in the log. Not sure why I missed that. 1 Link to comment Share on other sites More sharing options...
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