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"Removed Old Sync Data failed" error since 4.7.x upgrade

chjohans

By chjohans
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chjohans

chjohans   31

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Posted

One of my Emby servers is showing the error message "Remove Old Sync Data failed" in the web console, once pretty much exactly every 24th hour. WHen I click on it I see the same message every time, see the second attached screenshot below. This started when I upgraded from server 4.6.x to 4.7.x, but only on one of my 3 servers (they are pretty much identical, except for this error).

I can't find anything related to this in the server log file(s), and I don't see any "scheduled task" that has ended around the time of this daily error message.

What is causing this and how can I get rid of it?

See the attached screenshots below.

image.png.111829a4206f4464cd3d88fcec5758fd.png

image.png.04cc65b03550728aea8385008be9bfc9.png

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chjohans

chjohans   31

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Posted (edited)

Thanks, looked again in my server log(s) and found a reference to this now that you made me look again. It seems the trakt plugin is the culprit: 

2022-07-01 14:06:48.987 Info HttpClient: GET https://api.trakt.tv/sync/watched/movies
2022-07-01 14:06:51.060 Info HttpClient: GET https://api.trakt.tv/sync/watched/shows
2022-07-01 14:06:51.879 Info HttpClient: GET https://api.trakt.tv/sync/playback/movies
2022-07-01 14:06:52.142 Info HttpClient: GET https://api.trakt.tv/sync/playback/episodes
2022-07-01 14:06:52.432 Info Trakt: Trakt.tv watched Movies count = 1435
2022-07-01 14:06:52.432 Info Trakt: Trakt.tv watched Shows count = 147
2022-07-01 14:06:52.432 Info Trakt: Trakt.tv playback Movies count = 161
2022-07-01 14:06:52.432 Info Trakt: Trakt.tv playback Episodes count = 150
2022-07-01 14:33:20.574 Info HttpClient: GET https://api.trakt.tv/sync/watched/movies
2022-07-01 14:33:22.421 Info HttpClient: GET https://api.trakt.tv/sync/collection/movies?extended=metadata
2022-07-01 14:34:37.010 Info Trakt: Movies to add to collection: 12
2022-07-01 14:34:37.010 Info HttpClient: POST https://api.trakt.tv/sync/collection
2022-07-01 14:34:38.489 Error Trakt: TraktResponse movie not Found:{"title":"Battlestar Galactica: Blood & Chrome (Movie","year":2012,"ids":{"imdb":"156078","tmdb":156078}}
2022-07-01 14:34:38.489 Error Trakt: TraktResponse movie not Found:{"title":"Maigret's Dead Man (Movie","year":2016,"ids":{"imdb":"414937","tmdb":414937}}
2022-07-01 14:34:38.489 Error Trakt: TraktResponse movie not Found:{"title":"Neverland (Mini-Series","year":2011,"ids":{"imdb":"106938","tmdb":106938}}
2022-07-01 14:34:38.490 Error Trakt: TraktResponse movie not Found:{"title":"Path of the Paddle: Doubles Basic","year":1977,"ids":{"imdb":"tt0166755"}}
2022-07-01 14:34:38.490 Error Trakt: TraktResponse movie not Found:{"title":"Path of the Paddle: Doubles Whitewater","year":1977,"ids":{"imdb":"tt0166756"}}
2022-07-01 14:34:38.490 Error Trakt: TraktResponse movie not Found:{"title":"Path of the Paddle: Solo Basic","year":1977,"ids":{"imdb":"tt0166758"}}
2022-07-01 14:34:38.490 Error Trakt: TraktResponse movie not Found:{"title":"Path of the Paddle: Solo Whitewater","year":1977,"ids":{"imdb":"tt0166759"}}
2022-07-01 14:34:38.490 Error Trakt: TraktResponse movie not Found:{"title":"Red Riding: The Year of Our Lord","year":2009,"ids":{"imdb":"61917","tmdb":61917}}
2022-07-01 14:34:38.490 Error Trakt: TraktResponse movie not Found:{"title":"The Andromeda Strain (Mini-Series","year":2008,"ids":{"imdb":"tt0424600","tmdb":14305}}
2022-07-01 14:34:38.490 Error Trakt: TraktResponse movie not Found:{"title":"Treasure Island (Movie","year":2012,"ids":{"imdb":"83191","tmdb":83191}}
2022-07-01 14:34:38.490 Info Trakt: Movies to remove from collection: 0
2022-07-01 14:34:38.490 Info Trakt: Movies to set watched: 0
2022-07-01 14:34:38.490 Info Trakt: Movies to set unwatched: 0
2022-07-01 14:34:38.490 Info HttpClient: GET https://api.trakt.tv/sync/watched/shows
2022-07-01 14:34:39.165 Info HttpClient: GET https://api.trakt.tv/sync/collection/shows?extended=metadata
2022-07-01 14:35:09.705 Info Trakt: Episodes to add to Collection: 99
2022-07-01 14:35:09.709 Info HttpClient: POST https://api.trakt.tv/sync/collection
2022-07-01 14:35:10.719 Error Trakt: TraktResponse series not Found:{"ids":{"tmdb":30857}}
2022-07-01 14:35:10.719 Error Trakt: TraktResponse season not Found:{"ids":{"imdb":"tt4558858","tmdb":65763,"tvdb":72514}}
2022-07-01 14:35:10.719 Error Trakt: TraktResponse season not Found:{"ids":{"imdb":"tt4558858","tmdb":65763,"tvdb":72514}}
2022-07-01 14:35:10.719 Error Trakt: TraktResponse season not Found:{"ids":{"imdb":"tt4558858","tmdb":65763,"tvdb":72514}}
2022-07-01 14:35:10.719 Error Trakt: TraktResponse season not Found:{"ids":{"imdb":"tt4558858","tmdb":65763,"tvdb":72514}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse season not Found:{"ids":{"imdb":"tt12158994","tmdb":7842,"tvdb":72860,"tvrage":6046}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.720 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0407362","tmdb":1972,"tvdb":73545,"tvrage":2730}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0084988","tmdb":7246,"tvdb":76736}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0410975","tmdb":693,"tvdb":73800,"tvrage":3294}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0161146","tmdb":11090,"tvdb":80313}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0161146","tmdb":11090,"tvdb":80313}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt1796960","tmdb":1407,"tvdb":247897,"tvrage":27811}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0386950","tmdb":90,"tvdb":79771}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0206512","tmdb":387,"tvdb":75886,"tvrage":5304}}
2022-07-01 14:35:10.721 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0206512","tmdb":387,"tvdb":75886,"tvrage":5304}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0206512","tmdb":387,"tvdb":75886,"tvrage":5304}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0206512","tmdb":387,"tvdb":75886,"tvrage":5304}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt1641349","tmdb":32754,"tvdb":164091,"tvrage":25729}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt1641349","tmdb":32754,"tvdb":164091,"tvrage":25729}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.722 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.723 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.724 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.724 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.724 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.724 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0098936","tmdb":1920,"tvdb":70533,"tvrage":6450}}
2022-07-01 14:35:10.724 Error Trakt: TraktResponse episode not Found:{"ids":{"imdb":"tt0080306","tmdb":4549,"tvdb":76829,"tvrage":6677}}
2022-07-01 14:35:10.724 Info Trakt: Episodes to remove from Collection: 1
2022-07-01 14:35:10.724 Info HttpClient: POST https://api.trakt.tv/sync/collection/remove
2022-07-01 14:35:11.166 Info Trakt: Episodes to set watched: 0
2022-07-01 14:35:11.166 Info Trakt: Episodes to set unwatched: 0
2022-07-01 15:06:49.018 Info HttpClient: GET https://api.trakt.tv/sync/watched/movies
2022-07-01 15:06:51.757 Info HttpClient: GET https://api.trakt.tv/sync/watched/shows
2022-07-01 15:06:53.143 Info HttpClient: GET https://api.trakt.tv/sync/playback/movies
2022-07-01 15:06:54.126 Info HttpClient: GET https://api.trakt.tv/sync/playback/episodes
2022-07-01 15:06:54.409 Info Trakt: Trakt.tv watched Movies count = 1435
2022-07-01 15:06:54.409 Info Trakt: Trakt.tv watched Shows count = 147
2022-07-01 15:06:54.409 Info Trakt: Trakt.tv playback Movies count = 161
2022-07-01 15:06:54.409 Info Trakt: Trakt.tv playback Episodes count = 150
2022-07-01 15:50:22.840 Error TaskManager: Error
	*** Error Report ***
	Version: 4.7.5.0
	Command line: C:\Users\media\AppData\Roaming\Emby-Server\System\EmbyServer.dll -service
	Operating system: Microsoft Windows 10.0.19044
	Framework: .NET 6.0.5
	OS/Process: x64/x64
	Runtime: C:/Users/media/AppData/Roaming/Emby-Server/System/System.Private.CoreLib.dll
	Processor count: 4
	Data path: C:\Users\media\AppData\Roaming\Emby-Server
	Application path: C:\Users\media\AppData\Roaming\Emby-Server\System
	System.Runtime.Serialization.SerializationException: System.Runtime.Serialization.SerializationException: Type definitions should start with a '{', expecting serialized type 'Foo`1', got string starting with:                                                   
	   at ServiceStack.Text.Common.DeserializeTypeRefJson.StringToType(ReadOnlySpan`1 strType, TypeConfig typeConfig, EmptyCtorDelegate ctorFn, KeyValuePair`2[] typeAccessors) in C:\BuildAgent\work\912418dcce86a188\src\ServiceStack.Text\Common\DeserializeTypeRefJson.cs:line 173
	   at ServiceStack.Text.Json.JsonReader`1.Parse(ReadOnlySpan`1 value) in C:\BuildAgent\work\912418dcce86a188\src\ServiceStack.Text\Json\JsonReader.Generic.cs:line 104
	   at ServiceStack.Text.Json.JsonReader`1.Parse(String value) in C:\BuildAgent\work\912418dcce86a188\src\ServiceStack.Text\Json\JsonReader.Generic.cs:line 84
	   at ServiceStack.Text.JsonSerializer.DeserializeFromString[T](String value) in C:\BuildAgent\work\912418dcce86a188\src\ServiceStack.Text\JsonSerializer.cs:line 47
	   at NanoApi.File.Read[T]()
	   at NanoApi.JsonFile`1.Delete(Predicate`1 lambda)
	   at Emby.Kodi.SyncQueue.Data.DbRepo.DeleteOldData(Int64 dtl)
	   at Emby.Kodi.SyncQueue.ScheduledTasks.FireRetentionTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
	Source: ServiceStack.Text
	TargetSite: System.Object StringToType(System.ReadOnlySpan`1[System.Char], ServiceStack.Text.TypeConfig, ServiceStack.EmptyCtorDelegate, System.Collections.Generic.KeyValuePair`2[System.String,ServiceStack.Text.Common.TypeAccessor][])

 

Any idea how to fix this?

 

Edited by chjohans
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Luke Emby Team

Luke   37024

Posted
Posted

Hi, can you please attach the complete emby server log file? Thanks.

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  • 3 months later...
chjohans

chjohans   31

Posted
  • Author
Posted

@Luke Please take a look at this again, I'm still getting this error message daily and it kind of clutters  the Alerts list in the Emby console. I finally got around to "sanitize" and upload a server log that includes this error. Would like to get rid of this constant and annoying error message, please! :)

embyserver-63800870402.txt

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Luke Emby Team

Luke   37024

Posted
Posted

The sync plugin is using a third party json database library. I really don't know it that well to pinpoint what causes this, whether it's just file corruption on your side or an actual error within that library.

But I can update the code to recover a little better from it than what it currently does.

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