RichardEnglish 0 Posted June 28, 2022 Share Posted June 28, 2022 Greetings. New user here. My problem: The Emby app running through my Firestick does really strange things. No audio plays with any movie, but TV shows play just fine. The movies played perfectly less than a week ago. Thoughts? Link to comment Share on other sites More sharing options...
ebr 14904 Posted June 28, 2022 Share Posted June 28, 2022 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
RichardEnglish 0 Posted June 28, 2022 Author Share Posted June 28, 2022 Thanks for the incredibly fast response. I'm on the way to the airport, however, and will grab the requested info when I get back. Sorry to waste your time; I wasn't expecting so quick a response. Link to comment Share on other sites More sharing options...
ebr 14904 Posted June 28, 2022 Share Posted June 28, 2022 Okay, just respond back here when you can. Thanks. Link to comment Share on other sites More sharing options...
RichardEnglish 0 Posted June 29, 2022 Author Share Posted June 29, 2022 I can't figure out how to get the information requested. Thinking I'll just switch back to Plex. Their app works for shit, but at least it plays audio on everything. Link to comment Share on other sites More sharing options...
ebr 14904 Posted June 29, 2022 Share Posted June 29, 2022 Hi. Can you please play that item for a few seconds and then follow the instructions to send a log from the app? Link to comment Share on other sites More sharing options...
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