StevenDTX 2 Posted June 23, 2022 Share Posted June 23, 2022 (edited) I discovered earlier in the week that Trakt hasnt scrobbled since April. I am also unable to enable Trakt debug logging. https://i.imgur.com/jQnppGB.mp4 embyserver - 20220623.txt Trakt - 20220623.xml Edited June 30, 2022 by StevenDTX Link to comment Share on other sites More sharing options...
MRobi 159 Posted June 24, 2022 Share Posted June 24, 2022 Check with Trakt support. They may have disabled your account due to too many API calls. They'll usually reset the call count and get you working again. This has happened to a few of us. Just know Trakt support could take a month to get back to you. In that time I just created a new trakt account, ran the sync task and never thought of it again. 1 Link to comment Share on other sites More sharing options...
StevenDTX 2 Posted June 24, 2022 Author Share Posted June 24, 2022 36 minutes ago, MRobi said: Check with Trakt support. They may have disabled your account due to too many API calls. They'll usually reset the call count and get you working again. This has happened to a few of us. Just know Trakt support could take a month to get back to you. In that time I just created a new trakt account, ran the sync task and never thought of it again. Thanks. I will hit them up. I have 10 years of history, and a paid VIP membership. I am in no way considering a new account. Link to comment Share on other sites More sharing options...
StevenDTX 2 Posted June 24, 2022 Author Share Posted June 24, 2022 However, that does not answer why I cannot enable debug logging. Link to comment Share on other sites More sharing options...
Luke 36884 Posted June 25, 2022 Share Posted June 25, 2022 13 hours ago, StevenDTX said: However, that does not answer why I cannot enable debug logging. HI, what exactly happens when you try? Link to comment Share on other sites More sharing options...
MRobi 159 Posted June 27, 2022 Share Posted June 27, 2022 On 24/06/2022 at 10:49, StevenDTX said: Thanks. I will hit them up. I have 10 years of history, and a paid VIP membership. I am in no way considering a new account. Nope, don't blame you there. Just be warned, it was almost a solid month before somebody from support responded to me and unlocked the api access. Link to comment Share on other sites More sharing options...
StevenDTX 2 Posted June 30, 2022 Author Share Posted June 30, 2022 On 6/24/2022 at 10:14 PM, Luke said: HI, what exactly happens when you try? See the imgur link in my first post. That being said, the Trakt plugin updated and that option is no longer there. Link to comment Share on other sites More sharing options...
StevenDTX 2 Posted June 30, 2022 Author Share Posted June 30, 2022 On 6/26/2022 at 7:23 PM, MRobi said: Nope, don't blame you there. Just be warned, it was almost a solid month before somebody from support responded to me and unlocked the api access. Thanks for the heads up. I submitted a ticket and they re-enabled my account on Monday. I sure wish the would have notified me. The basically said that between Emby and Plex, too many API calls were happening and I ended up with a lot of duplicate "stuff". They de-duped it for me. Again, would have nice if they would have notified me, especially since I have paid them for VIP for the last 10 years. 1 Link to comment Share on other sites More sharing options...
MRobi 159 Posted July 1, 2022 Share Posted July 1, 2022 On 29/06/2022 at 21:22, StevenDTX said: Thanks for the heads up. I submitted a ticket and they re-enabled my account on Monday. I sure wish the would have notified me. The basically said that between Emby and Plex, too many API calls were happening and I ended up with a lot of duplicate "stuff". They de-duped it for me. Again, would have nice if they would have notified me, especially since I have paid them for VIP for the last 10 years. I run Emby as my primary server, but I also have a beta emby server running as well as a Plex server and Jellyfin server as "backups" (aka for me to play with LOL). I use trakt to keep watch state in sync between all of them. They also pointed the finger at Emby when they replied to me, but I'm now wondering if the common link with this issue is running it on multiple servers. Link to comment Share on other sites More sharing options...
Luke 36884 Posted November 19, 2022 Share Posted November 19, 2022 @StevenDTX @MRobi Hi, please try the 3.6.3 update to the Emby Trakt plugin and let us know how that compares. Thanks ! Link to comment Share on other sites More sharing options...
StevenDTX 2 Posted November 19, 2022 Author Share Posted November 19, 2022 10 hours ago, Luke said: @StevenDTX @MRobi Hi, please try the 3.6.3 update to the Emby Trakt plugin and let us know how that compares. Thanks ! It appears to be working fine. I was already on 3.6.3. Not sure when it updated. Is there something specific you are looking for? Link to comment Share on other sites More sharing options...
Luke 36884 Posted November 19, 2022 Share Posted November 19, 2022 Nothing specific. Thanks for the feedback. Link to comment Share on other sites More sharing options...
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