mrmarkfr 7 Posted June 13, 2022 Share Posted June 13, 2022 I have a show that I'm trying to download to my wife's ipad, 128G, 60G free, latest fw, and for some reason, I keep getting download failed. I tried looking in the Embyserver.txt log to see if I could find the reference to the file I tried to download, but there was no file reference, so I'm not sure that's the log. It refuses to download any of season 1, and won't download s2, e6, but has downloaded the rest of S02. It plays them no problem when on the network, but we can't get them to download to her ipad. Any ideas on how to troubleshoot this? Link to comment Share on other sites More sharing options...
mrmarkfr 7 Posted June 14, 2022 Author Share Posted June 14, 2022 I converted it to an .m4v format from an mkv, and for some reason, it converted and downloaded with no issues. Not sure the reason, but it's working now Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 3, 2022 Share Posted July 3, 2022 Hi, we're looking into this. Thanks for reporting. Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 14, 2022 Share Posted July 14, 2022 Hi, please try the new Emby for iOS 2.1.8 update and let us know if this helps with this issue. You want want to cancel existing download jobs on the server and recreate them. Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
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