Juan Simón 12 Posted June 7, 2022 Share Posted June 7, 2022 (edited) Emby server v4.7.2.0 on Arch Linux Emby client v2.0.75g on Nvidia Shield Pro This problem always occurs when resuming or fast-forwarding/rewinding a video with DTS-HD audio. The audio continues normally but the image is jerky. I attach a video of the problem and have sent the log from my Android client, as you explained here. These are the technical characteristics of the last 2 videos that have caused the problem: General Format : Matroska Format version : Version 4 File size : 19.9 GiB Duration : 2 h 0 min Overall bit rate mode : Variable Overall bit rate : 23.6 Mb/s Movie name : Queridos camaradas (2020) BDRemux Encoded date : UTC 2021-11-17 01:09:52 Writing application : mkvmerge v63.0.0 ('Everything') 64-bit Writing library : libebml v1.4.2 + libmatroska v1.6.4 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.1 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 4 frames Format settings, GOP : M=3, N=24 Codec ID : V_MPEG4/ISO/AVC Duration : 2 h 0 min Bit rate mode : Variable Bit rate : 20.0 Mb/s Maximum bit rate : 25.0 Mb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 24.000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.402 Stream size : 16.9 GiB (85%) Title : Queridos camaradas (2020) BDRemux Language : Russian Default : Yes Forced : No Color range : Limited Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709 Audio #1 ID : 2 Format : DTS XLL Format/Info : Digital Theater Systems Commercial name : DTS-HD Master Audio Codec ID : A_DTS Duration : 2 h 0 min Bit rate mode : Variable Bit rate : 1 772 kb/s Channel(s) : 6 channels Channel layout : C L R Ls Rs LFE Sampling rate : 48.0 kHz Frame rate : 93.750 FPS (512 SPF) Bit depth : 16 bits Compression mode : Lossless Stream size : 1.50 GiB (8%) Title : Castellano DTS-HD MA 5.1 @ 1772 kbps Language : Spanish Default : Yes Forced : No Audio #2 ID : 3 Format : DTS XLL Format/Info : Digital Theater Systems Commercial name : DTS-HD Master Audio Codec ID : A_DTS Duration : 2 h 0 min Bit rate mode : Variable Bit rate : 1 732 kb/s Channel(s) : 6 channels Channel layout : C L R Ls Rs LFE Sampling rate : 48.0 kHz Frame rate : 93.750 FPS (512 SPF) Bit depth : 16 bits Compression mode : Lossless Stream size : 1.46 GiB (7%) Title : Ruso DTS-HD MA 5.1 @ 1732 kbps Language : Russian Default : No Forced : No Text ID : 4 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 1 h 52 min Bit rate : 42.9 kb/s Count of elements : 2230 Stream size : 34.7 MiB (0%) Title : Castellano completos PGS Language : Spanish Default : No Forced : No Menu 00:00:00.000 : es:Capítulo 01 00:11:32.875 : es:Capítulo 02 00:24:00.250 : es:Capítulo 03 00:36:35.750 : es:Capítulo 04 00:48:01.250 : es:Capítulo 05 00:59:56.750 : es:Capítulo 06 01:10:16.250 : es:Capítulo 07 01:24:14.625 : es:Capítulo 08 01:36:00.375 : es:Capítulo 09 01:43:43.625 : es:Capítulo 10 01:55:06.625 : es:Capítulo 11 General Format : Matroska Format version : Version 4 File size : 16.4 GiB Duration : 1 h 21 min Overall bit rate mode : Variable Overall bit rate : 28.9 Mb/s Movie name : El asesinato de Kenneth Chamberlain (2020) BDRemux Encoded date : UTC 2022-02-08 06:57:10 Writing application : mkvmerge v64.0.0 ('Willows') 64-bit Writing library : libebml v1.4.2 + libmatroska v1.6.4 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.1 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 1 h 21 min Bit rate mode : Variable Bit rate : 25.1 Mb/s Maximum bit rate : 30.0 Mb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.504 Stream size : 14.2 GiB (87%) Title : El asesinato de Kenneth Chamberlain (2020) BDRemux Language : English Default : No Forced : No Color range : Limited Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709 Audio #1 ID : 2 Format : DTS XLL Format/Info : Digital Theater Systems Commercial name : DTS-HD Master Audio Codec ID : A_DTS Duration : 1 h 20 min Bit rate mode : Variable Bit rate : 1 978 kb/s Channel(s) : 6 channels Channel layout : C L R Ls Rs LFE Sampling rate : 48.0 kHz Frame rate : 93.750 FPS (512 SPF) Bit depth : 16 bits Compression mode : Lossless Stream size : 1.11 GiB (7%) Title : Castellano DTS-HD MA 5.1 @ 1978 kbps Language : Spanish Default : Yes Forced : No Audio #2 ID : 3 Format : DTS XLL Format/Info : Digital Theater Systems Commercial name : DTS-HD Master Audio Codec ID : A_DTS Duration : 1 h 21 min Bit rate mode : Variable Bit rate : 1 801 kb/s Channel(s) : 6 channels Channel layout : C L R Ls Rs LFE Sampling rate : 48.0 kHz Frame rate : 93.750 FPS (512 SPF) Bit depth : 16 bits Compression mode : Lossless Stream size : 1.02 GiB (6%) Title : Ingles DTS-HD MA 5.1 @ 1801 kbps Language : English Default : No Forced : No Text ID : 4 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 1 h 12 min Bit rate : 58.2 kb/s Count of elements : 2410 Stream size : 30.1 MiB (0%) Title : Castellano completos PGS Language : Spanish Default : No Forced : No Menu 00:00:00.000 : en:Capítulo 01 00:06:57.750 : en:Capítulo 02 00:13:49.375 : en:Capítulo 03 00:21:06.750 : en:Capítulo 04 00:27:23.625 : en:Capítulo 05 00:34:01.125 : en:Capítulo 06 00:40:13.375 : en:Capítulo 07 00:46:08.125 : en:Capítulo 08 00:51:37.750 : en:Capítulo 09 00:58:59.000 : en:Capítulo 10 01:10:21.750 : en:Capítulo 11 01:14:18.000 : en:Capítulo 12 PXL_20220606_152409397.TS.mp4 Edited June 7, 2022 by Juan Simón Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted June 7, 2022 Share Posted June 7, 2022 Which version of Shield Experience are you on, is it 9.0.2? @Audiomixerdoes this sound like what you were getting before updating to 9.1? 1 Link to comment Share on other sites More sharing options...
Juan Simón 12 Posted June 7, 2022 Author Share Posted June 7, 2022 My Nvidia Shield is on version 9.0.2. 1 Link to comment Share on other sites More sharing options...
Audiomixer 328 Posted June 7, 2022 Share Posted June 7, 2022 3 hours ago, FrostByte said: Which version of Shield Experience are you on, is it 9.0.2? @Audiomixerdoes this sound like what you were getting before updating to 9.1? Most definitely. Applying the May ‘22 9.1.0 hotfix will fix that. 1 hour ago, Juan Simón said: My Nvidia Shield is on version 9.0.2. Both my shields were doing what you discribe. I would try the latest hotfix as now both my shields no longer have this issue. https://docs.google.com/forms/d/e/1FAIpQLSc1W4XHQOnYrdY7_W6PVfw_OrnwA5gr9FHeB4Ij-nuYxjvNDg/viewform 1 1 Link to comment Share on other sites More sharing options...
Juan Simón 12 Posted June 7, 2022 Author Share Posted June 7, 2022 I have signed to upgrade to beta firmware. I will try it again when it is updated. 1 1 Link to comment Share on other sites More sharing options...
Juan Simón 12 Posted June 8, 2022 Author Share Posted June 8, 2022 I've updated my Nvidia Shield to the last beta firmware but the problem persist. Isn't this an Emby error? Link to comment Share on other sites More sharing options...
Audiomixer 328 Posted June 8, 2022 Share Posted June 8, 2022 Are you sure you are on android 11 shield experience 9.1.0? Personally on both my 2019 shield pro devices, this update has fixed my resume of dts-hd ma files. Link to comment Share on other sites More sharing options...
Juan Simón 12 Posted June 8, 2022 Author Share Posted June 8, 2022 With the resume option I haven't tried it because I haven't started to see anything with this audio. But if I fast forward, it doesn't sync the audio and video well afterwards. It makes the same jerks with the image. Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted June 8, 2022 Share Posted June 8, 2022 If you go to Settings and About then scroll to the bottom it should say 9.1.0 Link to comment Share on other sites More sharing options...
Audiomixer 328 Posted June 8, 2022 Share Posted June 8, 2022 @FrostByte im seeing some strange behavior with ff on dts-hd ma files as well where a long ff might take a good 15 secs to resume playback or completely lock up my shield needing a reboot. maybe @ebr can look at my log submitted 1:12 pdt s-diskstation is user. 1 Link to comment Share on other sites More sharing options...
Juan Simón 12 Posted June 9, 2022 Author Share Posted June 9, 2022 I have set that when it resumes a video, rewind 10s. Maybe if I change this value to 15s or higher it will work fine. Link to comment Share on other sites More sharing options...
Audiomixer 328 Posted June 9, 2022 Share Posted June 9, 2022 18 hours ago, Audiomixer said: @FrostByte im seeing some strange behavior with ff on dts-hd ma files as well where a long ff might take a good 15 secs to resume playback or completely lock up my shield needing a reboot. maybe @ebr can look at my log submitted 1:12 pdt s-diskstation is user. @ebr I tried this on the standard app and its just fine. Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted June 9, 2022 Share Posted June 9, 2022 Yes, I'm seeing the same with ATV .75 Just tried a few DTS-HD 5.1 movies including A Fistful of Dollars 4K and I'm seeing it lock up the whole Shield where I can't click anything. However, if I just wait like a minute or two it either starts playing again or I can use the remote again to restart it. The standard app .50 works just fine. 1 Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted June 9, 2022 Share Posted June 9, 2022 (edited) Just sent logs at 1230 EDT user Rick. Was paying A fistful of Dollars 4K DTS-HD 5.1. Right after clicking Play I then hit FF and got it to lock up the Shield. The Shield wouldn't take any commands. Waited a couple minutes and I couldn't get it to play, but I was able to use the OSD and back out to the details page and resume. After resuming I sent logs from the OSD. I've tried different lengths of time with FF and it doesn't seem to matter I can always lock the Shield for a couple minutes using DTS-HD. I also tried different flavors of DTS-HD and locked it up also including DTS:X. However, the DTS:X movies I tried resumed by themselves after a couple minutes. Edited June 9, 2022 by FrostByte Link to comment Share on other sites More sharing options...
rbjtech 4221 Posted June 9, 2022 Share Posted June 9, 2022 (edited) You know what'm gonna say on my post .. I have no issues what-so-ever on A Fistfull.. 4K Remux - Tried both HD-MA 5.1 and HD-MA 2.0 - ff/rw work perfectly - I can't make it error. Tried both http and dfa to make it a direct comparison. ATV 2.0.75 Why did you chaps go back to Android 11 again ? Edited June 9, 2022 by rbjtech 1 Link to comment Share on other sites More sharing options...
Audiomixer 328 Posted June 9, 2022 Share Posted June 9, 2022 But you are still on 8.2.3, right? All this worked correctly. Reason i went back is because i never could get dfa to actually work right on either shield and 9.1.0 seems solid for me so far except the ff issue yet standard app doesnt have this problem. Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted June 9, 2022 Share Posted June 9, 2022 (edited) We are glutton for punishment I upgraded to 9.1 to see if it fixed my Skip issue with DTS 2.0 and it did. However, I've traded that problem for not being able to fast forward DTS-HD now. However, I don't think it's the SE. I have no issues with the standard app. This problem may have been there for a while. I rarely FF when watching movies Edited June 9, 2022 by FrostByte Link to comment Share on other sites More sharing options...
rbjtech 4221 Posted June 9, 2022 Share Posted June 9, 2022 31 minutes ago, FrostByte said: We are glutton for punishment I upgraded to 9.1 to see if it fixed my Skip issue with DTS 2.0 and it did. However, I've traded that problem for not being able to fast forward DTS-HD now. However, I don't think it's the SE. I have no issues with the standard app. This problem may have been there for a while. I rarely FF when watching movies Well it must be 'something' related to the SE as I have no issues at all using exactly the same app on the same hardware. I purposely used http so it would be as identical a setup to yours. It would be interesting comparing the Android TV buffers to the Android App - they were both written in house, so presumably it should be easy enough to compare the code bases.. ? Anyway - unless there is a very good reason to, I'm staying on 8.2.3 - basically because it's solid and I honestly do not have any issues with it at all, so I see zero reason to 'upgrade'. Link to comment Share on other sites More sharing options...
ebr 14903 Posted June 9, 2022 Share Posted June 9, 2022 3 hours ago, FrostByte said: Just sent logs at 1230 EDT user Rick. There is some sort of error being thrown by the audio decoder on the device that, I guess, is locking everything up. 1 Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted June 9, 2022 Share Posted June 9, 2022 20 minutes ago, ebr said: There is some sort of error being thrown by the audio decoder on the device that, I guess, is locking everything up. I suppose that's something that could be affected by the SE. The standard app FF smooth though and I believe they are on the same Exoplayer now. Only one way to fine out for sure. @Audiomixeryou're going to have to fall back again j/k 1 Link to comment Share on other sites More sharing options...
Audiomixer 328 Posted June 9, 2022 Share Posted June 9, 2022 @FrostByte Go back to 8.2.3? Yup, right a way! Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted June 9, 2022 Share Posted June 9, 2022 (edited) LOL. BTW I tried DTS 2.0 core with no issues. Seems to be a problem with just DTS-HD from what I've seen so far. Need to find DTS 5.1 though Edited June 9, 2022 by FrostByte Link to comment Share on other sites More sharing options...
Audiomixer 328 Posted June 9, 2022 Share Posted June 9, 2022 I have been able to reproduce with DTS 5.1 as well. Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted June 11, 2022 Share Posted June 11, 2022 This issue has gotten a lot better with .77 for me. It no longer locks up my Shield when FFing DTS-HD. 1 Link to comment Share on other sites More sharing options...
ebr 14903 Posted June 11, 2022 Share Posted June 11, 2022 4 hours ago, FrostByte said: This issue has gotten a lot better with .77 for me. It no longer locks up my Shield when FFing DTS-HD. That's very interesting. Perhaps it was the sound effects causing the issue... Link to comment Share on other sites More sharing options...
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