adavis219 20 Posted June 1, 2022 Share Posted June 1, 2022 Hey guys, Not sure if this is a specific app issue or I’ve set something wrong up on my end. I have different people outside of my home who use my server and one of those people signed in using my information today but they don’t see the option to switch users. They have their own profile made by me but they can’t even get to the change user screen. Thanks for any help! Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 1, 2022 Share Posted June 1, 2022 Hi, are they able to sign in? Link to comment Share on other sites More sharing options...
adavis219 20 Posted June 1, 2022 Author Share Posted June 1, 2022 They are able to sign in using *my* Emby Connect log in information. It took them directly into the home screen and does not give her an option to change user. So far every app I’ve used in home goes automatically to the user screen without the need for signing in. (I assume because its the same network the server runs off) She is outside of my network in her home and so far no issues with anything but changing users. Link to comment Share on other sites More sharing options...
adavis219 20 Posted June 1, 2022 Author Share Posted June 1, 2022 (edited) They do not have an emby connect account and I didn’t want anyone to have to make one so I’m hoping that’s not the issue. I’ve edited this to include the screenshot she sent me, and also a picture of how my screen looks when choosing a user on the web interface for Edge. Edited June 1, 2022 by adavis219 Link to comment Share on other sites More sharing options...
Solution Luke 37009 Posted June 1, 2022 Solution Share Posted June 1, 2022 Quote They are able to sign in using *my* Emby Connect log in information. That you can't do. You have to choose between either having them use Emby Connect, or by doing a direct connection to your server by manually entering the connection information. Link to comment Share on other sites More sharing options...
adavis219 20 Posted June 1, 2022 Author Share Posted June 1, 2022 Ahhh, so the using of my personal Emby Connect doesn’t allow them to see the other users? They’ll need to use the IP information, correct? Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 1, 2022 Share Posted June 1, 2022 Right. 1 Link to comment Share on other sites More sharing options...
adavis219 20 Posted June 1, 2022 Author Share Posted June 1, 2022 Gotcha, thanks again Luke. Appreciate the speedy replies. Link to comment Share on other sites More sharing options...
adavis219 20 Posted June 1, 2022 Author Share Posted June 1, 2022 Sorry, should’ve asked this in the previous question, but do I give her the Remote (WAN) info, or In-Home (LAN)? Thanks, again. Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 1, 2022 Share Posted June 1, 2022 Is she inside your network, or outside? Link to comment Share on other sites More sharing options...
adavis219 20 Posted June 1, 2022 Author Share Posted June 1, 2022 Outside, they use it from their own home. Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 1, 2022 Share Posted June 1, 2022 Then they'll use the remote address. 1 Link to comment Share on other sites More sharing options...
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