ZeeNetTV 4 Posted May 31, 2022 Share Posted May 31, 2022 (edited) As the title suggests, I can not get my Emby account to connect to my Android app on my Samsung Galaxy S10. It's always worked before, and should be working fine now, but it's not. I am an Emby Premiere paying subscriber, always have been. It works fine when I'm at home, but when I leave, it stops working. I need this to work, as I am going out of town this weekend, and really need this to work... Edited May 31, 2022 by ZeeNetTV wrong spelling Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 31, 2022 Share Posted May 31, 2022 Hi there, what exactly happens when you try? Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted May 31, 2022 Author Share Posted May 31, 2022 Nothing. I have some screen shots. When I'm at home, everything's fine. When I'm away, it gives me this... Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted May 31, 2022 Author Share Posted May 31, 2022 (edited) This is the address info. I tried to plug it in manually. Didn't work. Edited June 9, 2022 by GrimReaper Hid WAN address Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted May 31, 2022 Author Share Posted May 31, 2022 When I do sign in in either way, I'm shown this... Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted May 31, 2022 Author Share Posted May 31, 2022 But it is running... Link to comment Share on other sites More sharing options...
ebr 14910 Posted June 1, 2022 Share Posted June 1, 2022 Hi. Did you properly configure your network for remote access? (router port forwarding) Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 3, 2022 Author Share Posted June 3, 2022 Actually, turns out the remote login was toggled off. Hopefully it works now that it's on. Won't know that for sure until I'm out later. Thanks! 1 Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 3, 2022 Share Posted June 3, 2022 Well done. Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 9, 2022 Author Share Posted June 9, 2022 Have to add now...it worked for a few days. I am now sitting in a public place away from home, and Emby on my Android doesnt want to connect to my server, yet again. I really dont get it this time...checked my computers settings to make sure it wasn't changed (with Splashtop Remote Viewer), and it isn't. Remote login and all access permissions have been granted. I'm only 5 miles from home! What the hell happened this time!? Lol Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 12, 2022 Author Share Posted June 12, 2022 In another thread, I had posted how I could not access my Emby Premiere subscription outside of my home. It was suggested that my remote login access was not toggled on. It was not. After toggling, I had access outside the home for maybe 2 or 3 days, then it cut me off again, and now I'm back to square one. My changed settings have not been altered. The Android app even went so far as to stop working inside my home too, until I uninstalled and reinstalled it, then it worked in my house again, but still not outside the home network. What's gone wrong this time? Is there anything here I shouldn't have toggled on? Thanks in advance! Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 12, 2022 Share Posted June 12, 2022 On 6/9/2022 at 5:18 PM, ZeeNetTV said: Have to add now...it worked for a few days. I am now sitting in a public place away from home, and Emby on my Android doesnt want to connect to my server, yet again. I really dont get it this time...checked my computers settings to make sure it wasn't changed (with Splashtop Remote Viewer), and it isn't. Remote login and all access permissions have been granted. I'm only 5 miles from home! What the hell happened this time!? Lol Are you still unable to connect? Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 13, 2022 Author Share Posted June 13, 2022 No, I still can't. I thought I had fixed it when I turned on remote permissions, and as I said, it did work afterwards when I was out later that evening. Didn't have to use it again for a couple days or so, but the next time I did try to use it, same errors as before. Now that you've pulled over my other post with my "Sharing" box screen shots, those were the settings I had in place when it was working. Same settings I have in place now, but just not working. Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 15, 2022 Author Share Posted June 15, 2022 At this point, I'm starting to think I may have to part ways with Emby and look for another solution, i.e., a new home streaming platform. This should be a simple fix, yet here I am, still stuck in limbo! There's no explanation for this I can find, and I can't seem to get any real support anywhere online. I enjoy Emby's UI much more than any other platform, and I've invested a lot of time in it, but if I have to abandon it all I guess I have to. I was so close to getting a lifetime membership. Now I'm not so sure. If I'm going to pay that much for something, I need it to either work every single time, or be set up to be able to get ample support to fix the issue. Neither one of these things are happening. I've been working on this problem for 2 weeks with the intention of it being solved by this coming weekend, thinking I had more than enough time to find the solution, but now it's starting to look like my long planned weekend is about to be A LOT less entertaining. I was really counting on Emby to do what I'm paying for it to do!! Lol...I'm sorry, I'm just really let down over here. I thought for sure someone would help...guess no one can. Thanks... Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 15, 2022 Share Posted June 15, 2022 Are you able to connect using the web app on the same device? Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 15, 2022 Author Share Posted June 15, 2022 If you mean the web app I downloaded for my Mac (same Mac that hosts the server) from the Apple store, then yes, it's running just fine....just tried walking down the street again a little ways, and as soon as my WiFi disconnects, so does Emby. Could my Premiere key have somehow gone bad?? Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 15, 2022 Share Posted June 15, 2022 I mean the web app on the same android device. Can you please try that? Thanks. Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 15, 2022 Author Share Posted June 15, 2022 Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 15, 2022 Share Posted June 15, 2022 Right, now can you try it outside your network? You'll need to use your remote address in the browser address bar. Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 15, 2022 Author Share Posted June 15, 2022 I just walked down the street a ways, and as soon as I'm off my network (lose WiFi connection and switch to 4G only), Emby no longer works. When I get back to the house, it works again. It's as if I'm a non-paying subscriber. Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 15, 2022 Author Share Posted June 15, 2022 ...I'm checking that real quick...bare with me...lol Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 15, 2022 Author Share Posted June 15, 2022 No, no luck. Typed in address exactly, got this: Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 15, 2022 Author Share Posted June 15, 2022 I'm sitting right in front of the computer/server now. Link to comment Share on other sites More sharing options...
ZeeNetTV 4 Posted June 16, 2022 Author Share Posted June 16, 2022 Who do I talk to find out if my Premiere key is bad? I got an email...I'm current...I just don't get this.... Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 16, 2022 Share Posted June 16, 2022 3 hours ago, ZeeNetTV said: No, no luck. Typed in address exactly, got this: This is expected behavior. You can't use localhost when you're out of network. You need to use your remote address. Do you know what your remote address is? Link to comment Share on other sites More sharing options...
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