seanmaclair 0 Posted May 22, 2022 Share Posted May 22, 2022 (edited) Model: UN55H8000 (2014) Software: T-GFPUABC-1370.0 Client version : 2.2.6 Server: 4.6.7 Hello, Emby for some reason won't play SRT, ASS or SUB subtitles on HD media, but plays them okay on non-HD media. Media info for the HD and SD files respectively: Edited May 22, 2022 by seanmaclair Link to comment Share on other sites More sharing options...
Luke 36992 Posted May 22, 2022 Share Posted May 22, 2022 Hi there, can we please look at an example? Thanks. Link to comment Share on other sites More sharing options...
seanmaclair 0 Posted May 23, 2022 Author Share Posted May 23, 2022 Sure! HD media with the subtitles "on" vs non-HD media (character was talking in the first one and subtitles were timed correctly): Link to comment Share on other sites More sharing options...
Luke 36992 Posted May 23, 2022 Share Posted May 23, 2022 Hi, and this? Please attach the server log from the time frame the activity occurred. See the section below titled Emby Server Logs. Please supply the full and complete log file, and avoid attempting to extract relevant sections. Everything is relevant to us. If a server transcoding log was also generated during playback (in the server logs folder), please attach that as well. Link to comment Share on other sites More sharing options...
seanmaclair 0 Posted May 23, 2022 Author Share Posted May 23, 2022 47 minutes ago, Luke said: Hi, and this? Please attach the server log from the time frame the activity occurred. See the section below titled Emby Server Logs. Please supply the full and complete log file, and avoid attempting to extract relevant sections. Everything is relevant to us. If a server transcoding log was also generated during playback (in the server logs folder), please attach that as well. Here you go! embyserver.txt Link to comment Share on other sites More sharing options...
Luke 36992 Posted May 23, 2022 Share Posted May 23, 2022 I'm not sure if this would make a difference, but are you able to update to the new Emby Server 4.7 release? Link to comment Share on other sites More sharing options...
seanmaclair 0 Posted May 23, 2022 Author Share Posted May 23, 2022 12 minutes ago, Luke said: I'm not sure if this would make a difference, but are you able to update to the new Emby Server 4.7 release? I updated and tried again, didn't work will you need a log for that too? Link to comment Share on other sites More sharing options...
Luke 36992 Posted May 23, 2022 Share Posted May 23, 2022 10 minutes ago, seanmaclair said: I updated and tried again, didn't work will you need a log for that too? Hi, yes please, thanks. Link to comment Share on other sites More sharing options...
seanmaclair 0 Posted May 24, 2022 Author Share Posted May 24, 2022 8 hours ago, Luke said: Hi, yes please, thanks. Here you go! embyserver-63788913988.txt Link to comment Share on other sites More sharing options...
Luke 36992 Posted May 24, 2022 Share Posted May 24, 2022 Isn't there something you can use to install tizen apps on your model? @FrostByte may know. Link to comment Share on other sites More sharing options...
SamES 888 Posted May 24, 2022 Share Posted May 24, 2022 (edited) I'm not sure if it still available anywhere (need to check you own country for evolution kit) SEK-4500 | SEK-4500/XY | Samsung Australia Edited May 24, 2022 by SamES 1 Link to comment Share on other sites More sharing options...
seanmaclair 0 Posted May 24, 2022 Author Share Posted May 24, 2022 16 minutes ago, SamES said: I'm not sure if it still available anywhere (need to check you own country for evolution kit) SEK-4500 | SEK-4500/XY | Samsung Australia Didn't know about this! Unfortunately it's out of stock here but I can wait lol Link to comment Share on other sites More sharing options...
FrostByte 5041 Posted May 24, 2022 Share Posted May 24, 2022 There are also the SEK 3000 and 3500 which support Tizen. They aren't made any more and may be hard to find though and are very expensive. I really wouldn't recommend getting one though. It would be cheaper to buy a nVidia Shield Pro or Firestik and those would support more file types and be supported still by maker. I called Samsung about a problem I had with a SEK on my F8000 and their tech support never heard of an evolution kit 1 Link to comment Share on other sites More sharing options...
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