JsinFate 18 Posted May 21, 2022 Author Share Posted May 21, 2022 8 hours ago, archecon said: Today I solved a similar problem. Although all configuration was OK it was not possible to view Emby from the WAN side. The problem was the VPN /softetherVPN/ server running on the same machine as the Emby server. After shutting it down everything is working. Previous posts have alerted me to this problem area, thank you. So if possible avoid running a VPN server and VPNs in general on the same machine. I'm glad you were able to resolve your issue so quickly. Unfortunately, I run my Emby server from my home PC and I use a VPN constantly and can't go without it which is why I used my VPN's split tunnel feature to bypass the VPN completely. It works for every program I specify, except Emby for whatever reason. Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 24, 2022 Share Posted May 24, 2022 On 5/21/2022 at 1:16 PM, JsinFate said: I'm glad you were able to resolve your issue so quickly. Unfortunately, I run my Emby server from my home PC and I use a VPN constantly and can't go without it which is why I used my VPN's split tunnel feature to bypass the VPN completely. It works for every program I specify, except Emby for whatever reason. Are you still having an issue with this? Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 24, 2022 Author Share Posted May 24, 2022 Technically, no because I downgraded to 4.6.7.0. Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 24, 2022 Share Posted May 24, 2022 OK I would try updating again. Thanks. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 24, 2022 Author Share Posted May 24, 2022 That scares me. It took me a very long time to figure out that Emby was refusing to bypass my VPN. I may just take the entire Emby folder and back it up then update and test. I need to go over the release log to see if anything network related was fixed / updated. Thank you. Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted May 24, 2022 Share Posted May 24, 2022 1 hour ago, JsinFate said: That scares me. It took me a very long time to figure out that Emby was refusing to bypass my VPN. I may just take the entire Emby folder and back it up then update and test. I need to go over the release log to see if anything network related was fixed / updated. Thank you. Or test a portable install since you are on Windows. All you have to do is configure on different ports and both can coexist. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 25, 2022 Author Share Posted May 25, 2022 (edited) I downloaded the portable version this morning and set it up on port 8097 and 8921. I opened those ports on my router but still Emby will not bypass my VPN. It is still showing my VPN IP address as my Remote IP. I went to canyouseeme.org and ti shows that it sees me and that the port is open. I don't know how Emby is using my VPN IP address, could it be pulling this from location information from Firefox? embyserver.txt Edited May 25, 2022 by JsinFate Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 26, 2022 Share Posted May 26, 2022 On 5/25/2022 at 8:52 AM, JsinFate said: I downloaded the portable version this morning and set it up on port 8097 and 8921. I opened those ports on my router but still Emby will not bypass my VPN. It is still showing my VPN IP address as my Remote IP. I went to canyouseeme.org and ti shows that it sees me and that the port is open. I don't know how Emby is using my VPN IP address, could it be pulling this from location information from Firefox? embyserver.txt 39.69 kB · 0 downloads Does this show your correct ip address? By correct, i mean the one that you want Emby Server to use. https://whatismyipaddress.com/ Emby Server uses a service similar to that to determine your remote IP. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 No, it does not. It shows the IP address of my VPN, however, if I specify Firefox to bypass my VPN my real IP is seen. I just don't know where it is pulling my VPN IP address from especially after I have added it to the bypass VPN list. Is there another program somewhere that I don't know about to tell my VPN to allow it through? Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 26, 2022 Share Posted May 26, 2022 6 minutes ago, JsinFate said: No, it does not. It shows the IP address of my VPN, however, if I specify Firefox to bypass my VPN my real IP is seen. I just don't know where it is pulling my VPN IP address from especially after I have added it to the bypass VPN list. Is there another program somewhere that I don't know about to tell my VPN to allow it through? Can you show a screenshot of the bypass setup? Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 Yes sir. Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 26, 2022 Share Posted May 26, 2022 Does this produce the same result as the other service? https://api.ipify.org Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 26, 2022 Share Posted May 26, 2022 Wait I see the problem. You're running a portable build from your desktop: Application path: C:\Users\Jsin\Desktop\embyserver-win-x64-4.7.1.0\system But look at the exe path your bypass setup is configured for. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 Yes, that is showing my VPN connection in Canada. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 I was running the latest version as the portable version earlier but I deleted the folder. I am only running the Emby server in the %appdata% directory. Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 26, 2022 Share Posted May 26, 2022 OK please provide a new log file based on that. Thanks. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 Here you go. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 26, 2022 Share Posted May 26, 2022 1 minute ago, JsinFate said: Here you go. embyserver.txt 396.18 kB · 0 downloads OK but that's 4.6. Can you update to 4.7.1 and provide that log? Thanks. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 If I update, it will prevent anyone from accessing it outside my network. Can I use the portable version instead? Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 26, 2022 Share Posted May 26, 2022 Sure, but you'll have to add a separate rule to the bypass for that. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 (edited) Portable version running, no media added. Port changed to 8097. Portable.embyserver.txt Edited May 26, 2022 by JsinFate Added VPN IP panel. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 26, 2022 Share Posted May 26, 2022 @JsinFate, Hi, wanted to mention something. Regardless of which version you use for testing 4.7 (existing or portable) make sure the split tunnel is set for it. You should have two different entries in Split tunneling if you have 2 versions of Emby. Start the VPN then start Emby. If Emby's Dashboard shows the remote IP from your ISP that's attached to your router that is good. If the remote IP is from your VPN provider that's a problem as it would mean the split tunneling is not working as expected. If that keeps happening where the split tunneling isn't working correctly you may need to uninstall/install the VPN software manually. I've seen the routing stack on Windows get confused on gateways use and an reinstall normally fixes that issue. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 1 minute ago, cayars said: @JsinFate, Hi, wanted to mention something. Regardless of which version you use for testing 4.7 (existing or portable) make sure the split tunnel is set for it. You should have two different entries in Split tunneling if you have 2 versions of Emby. Start the VPN then start Emby. If Emby's Dashboard shows the remote IP from your ISP that's attached to your router that is good. If the remote IP is from your VPN provider that's a problem as it would mean the split tunneling is not working as expected. If that keeps happening where the split tunneling isn't working correctly you may need to uninstall/install the VPN software manually. I've seen the routing stack on Windows get confused on gateways use and an reinstall normally fixes that issue. Yes, after I tried using the portable version I added that to the bypass list as well. Just yesterday I completely uninstalled PIA using RevoUninstaller and reinstalled it twice just to test the portable version of Emby. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 26, 2022 Share Posted May 26, 2022 You posted right before I did. Yes what I mentioned about Emby still getting your VPN remote address is present. Emby won't work correctly like that and no user will connect remotely. You need to look over the VPN settings to see why it didn't bypass the VPN. Alternately uninstall/install the VPN software again then set both Emby's up again for split tunneling. Link to comment Share on other sites More sharing options...
JsinFate 18 Posted May 26, 2022 Author Share Posted May 26, 2022 Just now, cayars said: You posted right before I did. Yes what I mentioned about Emby still getting your VPN remote address is present. Emby won't work correctly like that and no user will connect remotely. You need to look over the VPN settings to see why it didn't bypass the VPN. Alternately uninstall/install the VPN software again then set both Emby's up again for split tunneling. I have gone through every setting in the PIA application. Other programs work correctly using the bypass feature. Something changed from the 4.6 version I am using to the current one. I even opened a ticket with PIA to further investigate from their side but so far, I've already done all of their suggestions multiple times. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now