Nntrsh Posted May 4 Share Posted May 4 Hi everyone. I have installed Emby server on my Asustor and clients on iOS and MacOS. Sometimes everything works pretty well but from time to time I cannot to launch any media from my device, as well, as from the server. But it seems that I have good connection with the server, just take a look at the screens. When I trying to open, for example, Music folder I see only black screen, then I'm go to the Server settings and see that it's up to date. It happens when I'm inside my home network as well as outside and it's totally unpredictable. Sometimes it helps when I'm restart the application for several times, but sometimes even t his method is not working. It's a really annoying thing because I never sure that I will have an access to my data when it will be necessary. Do someone have any ideas what the reason of this situation and how to fix it? Link to comment Share on other sites More sharing options...
Luke Posted May 7 Share Posted May 7 Hi there @Nntrsh can you please attach the emby server log from when this happened? Thanks ! Link to comment Share on other sites More sharing options...
Nntrsh Posted May 17 Author Share Posted May 17 Hi there @Luke Here's the log from today. embyserver.txt Link to comment Share on other sites More sharing options...
Nntrsh Posted May 18 Author Share Posted May 18 Nothing is changed. Still have no access to media, with good connection to the server. Really annoying thing. Link to comment Share on other sites More sharing options...
Luke Posted May 19 Share Posted May 19 HI, can you try updating to the new 4.7 server release and see how that compares? Thanks ! Link to comment Share on other sites More sharing options...
Nntrsh Posted May 20 Author Share Posted May 20 Well, it seems that it's MUCH better now, thank you ver much for this update! Link to comment Share on other sites More sharing options...
Luke Posted May 21 Share Posted May 21 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Nntrsh Posted May 21 Author Share Posted May 21 embyserver.txt Well, it happened again unfortunately. Good connection with the server, even some photos were uploaded, but nothing was displayed in media sections. The log file is attached, could you please take a look. Thanks. Link to comment Share on other sites More sharing options...
Luke Posted May 22 Share Posted May 22 On 5/21/2022 at 11:21 AM, Nntrsh said: embyserver.txt 340.79 kB · 1 download Well, it happened again unfortunately. Good connection with the server, even some photos were uploaded, but nothing was displayed in media sections. The log file is attached, could you please take a look. Thanks. Hi @Nntrsh please try removing the CoverArt plugin, then restart the server and see if that helps. Thanks. Link to comment Share on other sites More sharing options...
Nntrsh Posted May 23 Author Share Posted May 23 23 hours ago, Luke said: Hi @Nntrsh please try removing the CoverArt plugin, then restart the server and see if that helps. Thanks. Thanks @Luke looks like it works now. I'll test it a bit more and keep you updated. Link to comment Share on other sites More sharing options...
Luke Posted May 23 Share Posted May 23 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Nntrsh Posted May 30 Author Share Posted May 30 Hey @Luke, I updated Emby server to the last version - and it happened again. But now I have no access to my data even after several client re-openings. There's the same situation on MacOS and iOS. The log file is attached, could you please take a look. Â Thanks. embyserver.txt Link to comment Share on other sites More sharing options...
Luke Posted May 31 Share Posted May 31 On 5/30/2022 at 11:50 AM, Nntrsh said: Hey @Luke, I updated Emby server to the last version - and it happened again. But now I have no access to my data even after several client re-openings. There's the same situation on MacOS and iOS. The log file is attached, could you please take a look.  Thanks. embyserver.txt 37.26 kB · 0 downloads HI, can you try rebooting the NAS and see if that helps? Thanks. Link to comment Share on other sites More sharing options...
Nntrsh Posted June 4 Author Share Posted June 4 Thanks, @Luke I rebooted the NAS, but it still works from time to time and totally unpredictable. Link to comment Share on other sites More sharing options...
Luke Posted June 12 Share Posted June 12 On 6/4/2022 at 7:46 AM, Nntrsh said: Thanks, @Luke I rebooted the NAS, but it still works from time to time and totally unpredictable. Are you still having an issue with this? Link to comment Share on other sites More sharing options...
Nntrsh Posted June 13 Author Share Posted June 13 Hi @Luke yes I do have. In last days it happens all the time. From time to time some data could be visible: for instance I can see list of the TV show episodes, but cannot open any of them. I tried to use apps for Mac and iOS, but the result is the same. Log file is attached, could you please take a look. embyserver.txt Link to comment Share on other sites More sharing options...
Nntrsh Posted June 19 Author Share Posted June 19 (edited) So, it's totally no works now. Weeks ago it worked from time to time, but now it's not. I still can connect to the server without any troubles, but there's no access to my data. I want to be honest - as I user with the lifetime subscription, I hate this situation so much. The log file is attached. I really hope that support will solve this problem. Thanks. embyserver.txt Edited June 19 by Nntrsh Link to comment Share on other sites More sharing options...
Luke Posted June 20 Share Posted June 20 19 hours ago, Nntrsh said: So, it's totally no works now. Weeks ago it worked from time to time, but now it's not. I still can connect to the server without any troubles, but there's no access to my data. I want to be honest - as I user with the lifetime subscription, I hate this situation so much. The log file is attached. I really hope that support will solve this problem. Thanks. embyserver.txt 1.36 MB · 1 download Hi, please see if this helps: Thanks. Link to comment Share on other sites More sharing options...
Nntrsh Posted Friday at 02:30 PM Author Share Posted Friday at 02:30 PM Thanks, Luke. I followed the guide above. As a result it works much better, but not stable. I'll try to test it for the next couple of days and let you know then. Link to comment Share on other sites More sharing options...
Luke Posted Saturday at 05:14 PM Share Posted Saturday at 05:14 PM Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
Dariusz Posted yesterday at 12:11 AM Share Posted yesterday at 12:11 AM On 6/24/2022 at 10:30 AM, Nntrsh said: Thanks, Luke. I followed the guide above. As a result it works much better, but not stable. I'll try to test it for the next couple of days and let you know then. out of curiosity, which type of file system are you running, btrfs or ext4? Link to comment Share on other sites More sharing options...
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