edvinmorales@hotmail.com 4 Posted April 17, 2022 Share Posted April 17, 2022 I have similar issue, i can log in here but it wont let me log in to the app if im not at home, i know the password is correct, but it says log in fail, can i have some help with this please, i know there is a way to look at the password in the computer logs, thank you. Link to comment Share on other sites More sharing options...
Luke 37029 Posted April 17, 2022 Share Posted April 17, 2022 @edvinmorales@hotmail.com are you trying to sign in with emby connect or with direct server credentials? Link to comment Share on other sites More sharing options...
edvinmorales@hotmail.com 4 Posted April 17, 2022 Author Share Posted April 17, 2022 I tried with both, i was able to reset the password through here, but when i try to sign in after resetting it wont let me, i been tired of this issue for a while, but i mostly use it at home so wasnt an issue, but now im away from home i need to Link to comment Share on other sites More sharing options...
edvinmorales@hotmail.com 4 Posted April 17, 2022 Author Share Posted April 17, 2022 I entered the first screen but not the second, i know the password is correct thats what frustrate me Link to comment Share on other sites More sharing options...
Luke 37029 Posted April 18, 2022 Share Posted April 18, 2022 Is this your Emby Server, or someone else's? Link to comment Share on other sites More sharing options...
edvinmorales@hotmail.com 4 Posted April 18, 2022 Author Share Posted April 18, 2022 Hello luke, is my server Link to comment Share on other sites More sharing options...
Luke 37029 Posted April 18, 2022 Share Posted April 18, 2022 Are you able to use the web interface on the server machine? Link to comment Share on other sites More sharing options...
edvinmorales@hotmail.com 4 Posted April 18, 2022 Author Share Posted April 18, 2022 Yes, but only on the computer on my phone browser it says the same thing, wrong password, if you can help me reset it please, i tried using the browser but it says i have to be on the home network, i dont know why is so hard to reset the password Link to comment Share on other sites More sharing options...
Luke 37029 Posted April 18, 2022 Share Posted April 18, 2022 Are you able to do the password reset process directly from your server machine? Link to comment Share on other sites More sharing options...
edvinmorales@hotmail.com 4 Posted April 18, 2022 Author Share Posted April 18, 2022 No because it ask me for my current password,wich i know is right but still says the credentials are wrong, im not sure whats wrong Link to comment Share on other sites More sharing options...
edvinmorales@hotmail.com 4 Posted April 19, 2022 Author Share Posted April 19, 2022 Can you reset my password or send me a link to do it. Link to comment Share on other sites More sharing options...
pwhodges 1523 Posted April 19, 2022 Share Posted April 19, 2022 Your password for logging into your Emby server is local to the server - it is nothing that the Emby guys can affect. Paul Link to comment Share on other sites More sharing options...
edvinmorales@hotmail.com 4 Posted April 19, 2022 Author Share Posted April 19, 2022 So is there a solution to my problem? Link to comment Share on other sites More sharing options...
pwhodges 1523 Posted April 19, 2022 Share Posted April 19, 2022 Is the account the admin account? Are you the only admin of this server? Then read through this thread: Paul Link to comment Share on other sites More sharing options...
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