Mookdog 89 Posted April 12, 2022 Share Posted April 12, 2022 Hey guys Listen I am not definitely sure but it seems since the last 2 beta server updates that my remote connections dont work. It all started when portmapper was updated. I reverted back to the stable server (I was using beta for awhile) and all is back to normal but as soon as I go to beta and portmapper updates it screws up the connections. My family who uses my server been calling me asking why my server wasnt working lol Maybe something u guys can look into Thanks Mook Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 12, 2022 Share Posted April 12, 2022 @Mookdog Hi, please attach the emby server log from when this happened. Thanks. Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 (edited) Hey @Luke Attached is the log let me know if this helps Thanks Mook embyserver-63785304056.txt Edited April 12, 2022 by Mookdog Log file Link to comment Share on other sites More sharing options...
Happy2Play 8252 Posted April 12, 2022 Share Posted April 12, 2022 (edited) @Abobaderdo you know what happened to the above attachment as I see "Unavailable"? (OP reattached) @Mookdogyou may have to reattach the log. Edited April 12, 2022 by Happy2Play update Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 7 minutes ago, Happy2Play said: @Abobaderdo you know what happened to the above attachment as I see "Unavailable"? @Mookdogyou may have to reattach the log. There reattached another log Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 I think I cured the problem. I downgraded to portmapper 1.08 and it looks to be working again Mook Link to comment Share on other sites More sharing options...
Happy2Play 8252 Posted April 12, 2022 Share Posted April 12, 2022 1 minute ago, Mookdog said: I think I cured the problem. I downgraded to portmapper 1.08 and it looks to be working again Mook Log above does not show Portmapper installed. Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 2 minutes ago, Happy2Play said: Log above does not show Portmapper installed. I have so many logs I dont know which is which. If I have the problem again I will be sure to send a log straight over Mook Link to comment Share on other sites More sharing options...
Abobader 2942 Posted April 12, 2022 Share Posted April 12, 2022 12 minutes ago, Happy2Play said: do you know what happened to the above attachment as I see "Unavailable"? (OP reattached) embyserver-63785303908.txt No locations to display. The content may not have been saved yet or may have been deleted. 1 Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 19 minutes ago, Happy2Play said: Log above does not show Portmapper installed. Ok it did it again. It cuts off my remote connection once you jump off the emby app then try to log back in you cant I am attaching a log now embyserver-63785313666.txt Link to comment Share on other sites More sharing options...
Happy2Play 8252 Posted April 12, 2022 Share Posted April 12, 2022 Thanks, @Lukewill have to comment on the errors from plugin 1.0.9.0. Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 2 minutes ago, Happy2Play said: Thanks, @Lukewill have to comment on the errors from plugin 1.0.9.0. Ok brother appreciate the help Mook Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 12, 2022 Share Posted April 12, 2022 Can you enable debug logging, then restart the server, give it a minute, and then attach the emby server log? thanks. Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 2 hours ago, Luke said: Can you enable debug logging, then restart the server, give it a minute, and then attach the emby server log? thanks. Hey @Luke This is the debug log. Mook embyserver.txt Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 @Luke I am gonna attach another log bc the problem just happened again. When I rebooted the server this time I was able to connect but after about 10 mins I will log out of the app remotely (I use my phones data) Then log back in and it doesnt let me. Like I said this only started occuring after the recent update to portmapper Thank u so much for your assistance Mook embyserver-63785332058.txt Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 12, 2022 Share Posted April 12, 2022 8 hours ago, Mookdog said: Hey @Luke This is the debug log. Mook embyserver.txt 229.4 kB · 0 downloads Well it looks like it was successful in creating the port map: Creating port map on local port 8096 to public port 8096 with device 192.168.1.153 Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 12, 2022 Share Posted April 12, 2022 8 hours ago, Mookdog said: @Luke I am gonna attach another log bc the problem just happened again. When I rebooted the server this time I was able to connect but after about 10 mins I will log out of the app remotely (I use my phones data) Then log back in and it doesnt let me. Like I said this only started occuring after the recent update to portmapper Thank u so much for your assistance Mook embyserver-63785332058.txt 1.08 MB · 0 downloads What does "doesn't let me" mean? Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 (edited) 3 hours ago, Luke said: What does "doesn't let me" mean? It doesn't allow me back on the server through a remote connection. Locally it runs fine but remote connections dont work. Mook Edited April 12, 2022 by Mookdog Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 12, 2022 Share Posted April 12, 2022 What exactly happens when you try? Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 9 minutes ago, Luke said: What exactly happens when you try? Doesnt connect Mook Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 12, 2022 Share Posted April 12, 2022 What happens when it doesn't connect? What does the screen look like? Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 12, 2022 Author Share Posted April 12, 2022 (edited) @Luke The spinning wheel comes up then brings me back to the page with my server listed. But when I click on my server again it comes up connection failed Mook Edited April 12, 2022 by Mookdog Tag Link to comment Share on other sites More sharing options...
Happy2Play 8252 Posted April 12, 2022 Share Posted April 12, 2022 Have you tried restarting your router? But personally, would stop using portmapper and manually Port forward Emby ports. Link to comment Share on other sites More sharing options...
Mookdog 89 Posted April 13, 2022 Author Share Posted April 13, 2022 1 hour ago, Happy2Play said: Have you tried restarting your router? But personally, would stop using portmapper and manually Port forward Emby ports. I actually stopped using portmapper and I do have my ports forwarded on my router and it still does it. I am gonna jump back to .33 of the beta and see if I get the same problem. I will keep u posted Mook Link to comment Share on other sites More sharing options...
Happy2Play 8252 Posted April 13, 2022 Share Posted April 13, 2022 1 minute ago, Mookdog said: I actually stopped using portmapper and I do have my ports forwarded on my router and it still does it. I am gonna jump back to .33 of the beta and see if I get the same problem. I will keep u posted Mook If you are not using it then you should disable it on Emby Network page near the bottom or uninstall it all together. Link to comment Share on other sites More sharing options...
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