kallism 0 Posted March 31, 2022 Share Posted March 31, 2022 (edited) Hi, Emby works perfectly fine in my local network, however, I cannot access it outside my local network. I have enabled remote access on EMBY, however, for some reason the problem persists. Your advise would be greatly appreciated. Note: I have tried disabling the windows firewall just to check if this is causing the problem, but I am still unable to access emby on my QNAP outside my local network. Thank you. Regards, Michalis Edited March 31, 2022 by kallism Link to comment Share on other sites More sharing options...
Happy2Play 8242 Posted March 31, 2022 Share Posted March 31, 2022 How are you trying to connect? WANIP:8096 or via Connect app.emby.media? Emby Server Remote Setup : Emby Link to comment Share on other sites More sharing options...
kallism 0 Posted April 1, 2022 Author Share Posted April 1, 2022 I tried my Connect App.empy media: Link to comment Share on other sites More sharing options...
Luke 37007 Posted April 1, 2022 Share Posted April 1, 2022 10 hours ago, kallism said: I tried my Connect App.empy media: HI, can you try doing a manual connection by clicking the button to enter a server address manually? Link to comment Share on other sites More sharing options...
kallism 0 Posted April 1, 2022 Author Share Posted April 1, 2022 Hi, i managed to make it work by port forwarding. Is that the way it supposed to work? i also have plex and was not required to do any port forwarding to make my library accesible from outside my network. Link to comment Share on other sites More sharing options...
Happy2Play 8242 Posted April 1, 2022 Share Posted April 1, 2022 Yes port forwarding is required either via UPNP or manually. Pretty sure the other guys are the exact same way. Link to comment Share on other sites More sharing options...
kallism 0 Posted April 1, 2022 Author Share Posted April 1, 2022 Thank you. Link to comment Share on other sites More sharing options...
Luke 37007 Posted April 1, 2022 Share Posted April 1, 2022 @kallism has this helped you resolve this? Link to comment Share on other sites More sharing options...
kallism 0 Posted April 1, 2022 Author Share Posted April 1, 2022 Yes Link to comment Share on other sites More sharing options...
Luke 37007 Posted April 1, 2022 Share Posted April 1, 2022 16 minutes ago, kallism said: Yes Thanks for the feedback. 1 Link to comment Share on other sites More sharing options...
BossC 0 Posted May 4, 2022 Share Posted May 4, 2022 Hi I am having an issue and have combed the forum for an answer. I'm at work now so have limited access to Emby BUT, I was trying to allow my daughter online access to my server. I sent her my WAN IP and she can see the TV stuff but when she attempts to pay a stream she gets the "Your account has exceeded the maximum streaming limit set by..." message. i can log in from here (outside of network) and see/play all but she cannot (I've logged in as her and can see but not stream) she was set to 1 but after the failure I set her to unlimited. What have I set incorrectly? Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 4, 2022 Share Posted May 4, 2022 3 hours ago, BossC said: Hi I am having an issue and have combed the forum for an answer. I'm at work now so have limited access to Emby BUT, I was trying to allow my daughter online access to my server. I sent her my WAN IP and she can see the TV stuff but when she attempts to pay a stream she gets the "Your account has exceeded the maximum streaming limit set by..." message. i can log in from here (outside of network) and see/play all but she cannot (I've logged in as her and can see but not stream) she was set to 1 but after the failure I set her to unlimited. What have I set incorrectly? HI, please email billingsupport@emby.media. Thanks ! Link to comment Share on other sites More sharing options...
BossC 0 Posted May 4, 2022 Share Posted May 4, 2022 Am I to assume that my lack of premiere is the reason? Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 4, 2022 Share Posted May 4, 2022 3 minutes ago, BossC said: Am I to assume that my lack of premiere is the reason? Yes but it sounds like you got the wrong message. What TV and what Emby app version on the TV is it? Link to comment Share on other sites More sharing options...
BossC 0 Posted May 4, 2022 Share Posted May 4, 2022 She has a non-smart TV with a (2nd Gen?) Chromecast and is casting from her Android phone. Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 4, 2022 Share Posted May 4, 2022 39 minutes ago, BossC said: She has a non-smart TV with a (2nd Gen?) Chromecast and is casting from her Android phone. What was she trying to play? Link to comment Share on other sites More sharing options...
BossC 0 Posted May 5, 2022 Share Posted May 5, 2022 An mkv (3Gb) of a TV show episode. Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 7, 2022 Share Posted May 7, 2022 On 5/5/2022 at 1:42 AM, BossC said: An mkv (3Gb) of a TV show episode. Did you previously have Emby Premiere? Link to comment Share on other sites More sharing options...
BossC 0 Posted May 7, 2022 Share Posted May 7, 2022 (edited) I think I sorted the original issue. I had restricted times set (so the NAS wouldn't be "chattering" at night), but I had the times transposed. Further issue is, that she cannot cast, only screen-mirror, because the system is only offering her previously connected devices from inside our house and will not look for her Chromecast. I have suggested Emby Connect. Edited May 7, 2022 by BossC More info, typo's Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 8, 2022 Share Posted May 8, 2022 On 5/7/2022 at 2:59 AM, BossC said: I think I sorted the original issue. I had restricted times set (so the NAS wouldn't be "chattering" at night), but I had the times transposed. Further issue is, that she cannot cast, only screen-mirror, because the system is only offering her previously connected devices from inside our house and will not look for her Chromecast. I have suggested Emby Connect. Let us know how that goes. Thanks. Link to comment Share on other sites More sharing options...
BossC 0 Posted May 8, 2022 Share Posted May 8, 2022 Emby Connect has enabled her to cast, cheers. Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 8, 2022 Share Posted May 8, 2022 43 minutes ago, BossC said: Emby Connect has enabled her to cast, cheers. Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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