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No screen is displayed when an IOS client plays a movie


qq772520

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qq772520

Play The movie name is: The. Green. Planet. S01.2160 p.i P.W EB - DL. X265.10 bit. HDR. HLG. AAC2.0 - NTb

 

Mobile device :Iphone 13 Pro

With the latest version of Emby for ios, you can play with only sound and no pictures

ee9479f04e142252f08b950698c5414.thumb.jpg.9b940257c564cb7a0cf19fda5cd9cae3.jpg

 

Server version 4.6.7.0

image.png.f6e028bd5dbef3fe5f9dbfb737b4c6d5.png

 

Everything worked fine when I played the Emby video file using Infuse Pro

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qq772520

hi luke

It seems that the problem occurred when the ios app was playing. I checked the dashboard of Emby Server and found that the decoction pieces were played in the ios app in the form of direct play. When I used Emby for TV to play, there was no such problem When I played the movie using Emby for ios, the blue screen appeared I have attached a picture of the breakdown to the subject
Attach the format of the film
 
 
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qq772520

Hi Luke 

In addition to the last feedback, this problem still exists in IOS client playback, but it did not occur when I used Android TV to play. Since I don't have an Android phone, I couldn't further test whether this problem would occur on the Android phone client Attached are the screenshots and video files of the fault

8d1a029ffd78520d52e4a54f313341f.thumb.jpg.abae7a0c6332f188fdb3853119846f2e.jpgSpider-Man.No.Way.Home.2021.2160p.UHD.BluRay.x265.10bit.HDR.DTS-HD.MA.TrueHD.7.1.Atmos-SWTYBLZ.torrent

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qq772520

Hi Luke, I have found the cause. It doesn't seem to be an Emby problem. It was fixed when I switched my graphics card from AMD RX550 to Intel Iris XE Max

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qq772520

In addition, I think Emby should introduce strict specifications for various language subtitle formats, such as XXX.ass. Zh-cn can be translated into the corresponding language display in the local client

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  • 3 weeks later...
GrimReaper
Quote

hi luke 

Will Chinese language support be added for Apple TV Emby in the future?

Although Apple TV is not available in China, many Chinese users have been using Infuse Pro to play Emby resources

But infuse Pro has some logic errors and I hope there will be Chinese language support for Apple TV Emby in the future

@qq772520 pls refrain from using "Report Malicious" option for troubleshooting purposes as it is not what it is intended for, you'll get all the assistance in the appropriate forum topic.

I've copied your report in the above quote. 

Edited by GrimReaper
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  • 2 months later...

HI, please try the latest update to the Emby iOS app and let us know how that compares. Thanks.

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