Emby installed under Jail in TrueNas does not extract track list

[wirasuryadi]

Hi All,

I'm planning to migrate my emby installation from windows to TrueNas.

Plugin installation was smooth.

However, when I place my media, it did not extract track information.

The only error I can see in the log is the following.

2022-02-28 14:17:47.922 Error PortMapper: Error creating port map
    *** Error Report ***
    Version: 4.6.7.0
    Command line: /usr/local/lib/emby-server/system/EmbyServer.exe -os freebsd -ffmpeg /usr/local/bin/ffmpeg -ffprobe /usr/local/bin/ffprobe -programdata /var/db/emby-server -updatepackage emby-server-freebsd_{version}_amd64.txz
    Operating system: Unix 12.2.12.0 
    Framework: Mono: 6.8.0.123 (tarball Tue Feb 22 11:18:58 UTC 2022)
    OS/Process: X64/X64
    Runtime: usr/local/lib/mono/4.5/mscorlib.dll
    Processor count: 6
    Data path: /var/db/emby-server
    Application path: /usr/local/lib/emby-server/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: The remote server returned an error: (500) Internal Server Error. ---> System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
      at System.Net.HttpWebRequest.GetResponseFromData (System.Net.WebResponseStream stream, System.Threading.CancellationToken cancellationToken) [0x00146] in <2deb8ccd8f0546038e28d46e7bcc1998>:0 
      at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <2deb8ccd8f0546038e28d46e7bcc1998>:0 
      at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00020] in <2deb8ccd8f0546038e28d46e7bcc1998>:0 
      at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <0e6cb1433c7b46f598f86593dd03f528>:0 
       --- End of inner exception stack trace ---
      at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <607a32ab6e4d4bd8ba9a9ccf535a3358>:0 
      at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <607a32ab6e4d4bd8ba9a9ccf535a3358>:0 
      at Mono.Nat.Upnp.UpnpNatDevice.GetSpecificMappingAsync (Mono.Nat.Protocol protocol, System.Int32 publicPort, System.Threading.CancellationToken cancellationToken) [0x000b9] in <6cd39e85ed704bc4b023e8dc5a7921bd>:0 
      at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap (Mono.Nat.Mapping mapping, System.Threading.CancellationToken cancellationToken) [0x00147] in <6cd39e85ed704bc4b023e8dc5a7921bd>:0 
      at Emby.PortMapper.ExternalPortForwarding.CreateRules (Mono.Nat.INatDevice device, System.Threading.CancellationToken cancellationToken) [0x001c0] in <6cd39e85ed704bc4b023e8dc5a7921bd>:0 
    Source: mscorlib
    TargetSite: Void Throw()
    InnerException: System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
    Source: System
    TargetSite: System.Net.WebResponse EndGetResponse(System.IAsyncResult)
      at System.Net.HttpWebRequest.GetResponseFromData (System.Net.WebResponseStream stream, System.Threading.CancellationToken cancellationToken) [0x00146] in <2deb8ccd8f0546038e28d46e7bcc1998>:0 
      at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <2deb8ccd8f0546038e28d46e7bcc1998>:0 
      at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00020] in <2deb8ccd8f0546038e28d46e7bcc1998>:0 
      at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <0e6cb1433c7b46f598f86593dd03f528>:0 
    

 

[Luke]

hi @wirasuryadi can you please go over a specific example and attach the complete log file from the initial library scan? Thanks !

[wirasuryadi]

Hi Luke,

Thank you for replying. I managed to solve the issue after fresh install and setup from scratch.

In earlier installation I simply mounted existing media path that was used by my emby installation in windows.

In latest installation, I created new mount point and copy the media files after all setup completed.

I guess, the issue was due to unrelated ACLs in old media path.

[Luke]

Thanks for the feedback.