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Issue with the TV Guide Data for one channel


SJBart

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Hey is it possible to report an Issue with the TV Guide Data for one channel? I noticed the issue for a while (probably around 3 months now) and thought over time it may fix itself from others reporting it but I'll try to be that guy who raises it just in case nobody has yet

Emby version: 4.6.7.0 current stable release for Ubuntu 64 bit

I'm using Emby's TV Guide feature for my TV channels

Guide Data Setup - Lineup: Sky Q (London)

Guide data source: Emby Guide Data GBR-1000197-DEFAULT

Title: BT Sport 3

Channel number: 417

Guide data channel: 417 BTSP3VM

Channel description always says: "BT Sport 3 is now in HD on Channel 529"

417 is the correct channel if you look on Sky website https://www.sky.com/tv-guide and there is no channel 529

Apologies if I am raising this in the wrong place. If anyone can point me in the right direction who I should inform to try and get this fixed, that would be appreciated.

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Yes, I can report this but first let me ask this.

If you try and manually map channel 417 do you see a channel 529 show up in the guide listing?
If so choose that channel to map it to.  So essentially (417 -> 529) channel 417 is mapped to guide channel 529.

If you are able to do the above a guide refresh should happen automatically (or you can manually refresh the whole guide).
Wait until the guide is completely loaded then as a user go to guide for Live TV and scroll down to channel 417.
Does it now show the correct information for the channel?

Thanks,
Carlo

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I set this up on my system yesterday before the Superbowl but got sidetracked waiting for the guide to load. :)

image.thumb.png.3a9316ea5d2ddcf006b54c56321890cb.png

I'm seeing the same thing as you.

But I get this if using channel 874.  Can you give that a try?
image.thumb.png.4721dc18c5f86ba095e01aca02c15e0a.png

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