synologyluap 1 Posted February 21, 2022 Author Share Posted February 21, 2022 That's exactly it! Indeed I have mixed up "transcoded" vs "convert function"... If there is something I can do to help you with these "convert function" test , please let me know. Thanks again for all your support!!! A+ 1 Link to comment Share on other sites More sharing options...
Luke 37009 Posted February 23, 2022 Share Posted February 23, 2022 Are your issues resolved now? Link to comment Share on other sites More sharing options...
ebr 14903 Posted February 23, 2022 Share Posted February 23, 2022 No, we will have to take action to resolve his issue. On 2/21/2022 at 9:21 AM, ebr said: So we need a way for the apps to know that these items need to be transcoded and we should look into having our convert feature re-orient the target video. Link to comment Share on other sites More sharing options...
Luke 37009 Posted February 23, 2022 Share Posted February 23, 2022 OK yes that's on our to do list. Thanks. Link to comment Share on other sites More sharing options...
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